In UiPath Document Understanding, the Digitized Object Model (DOM) is an XML structure that contains detailed information about the document being processed. This includes data such as the content of each page, the coordinates of each element within the document, and additional metadata. The DOM is created during the digitization process, where scanned or image-based documents are converted into machine-readable formats for further processing, such as classification and data extraction.

For more details, refer to:

UiPath Document Understanding Documentation: Digitization and the DOM

Digitize Document Activity: Working with DOM

The Quality of Service (QoS) feature in UiPath Communications Mining is designed to monitor and measure the quality of service within a communications channel. It helps businesses understand how well their communications are being managed by evaluating different performance metrics such as response times and the quality of interactions. QoS ensures that communications are aligned with service level agreements and business expectations.

(Source: UiPath Communications Mining documentation)

The OOB labeling template is a predefined template that you can use to label your text data for entity recognition models. The template comes with some preset labels and text components, but you can also add your own labels using the General UI or the Advanced Editor. When you add an entity label, you need to fill in the following information:

Name: the name of the new label. This is how the label will appear in the labeling tool and in the exported data.

Input to be labeled: the text component that you want to label. You can choose from the existing text components in the template, such as Date, From, To, CC, and Text, or you can add your own text components using the Advanced Editor. The text component determines the scope of the text that can be labeled with the entity label.

Attribute name: the name of the attribute that you want to extract from the text. You can use this to create attributes such as customer name, city name, telephone number, and so on. You can add more than one attribute for the same label by clicking on + Add new.

Shortcut: the hotkey that you want to assign to the label. You can use this to label the text faster by using the keyboard. Only single letters or digits are supported.

Color: the color that you want to assign to the label. You can use this to distinguish the label from the others visually.

References:AI Center - Managing Data Labels,Data Labeling for Text - Public Preview

In UiPath's Communications Mining, the label category 'Process / Request types' is often mapped to a service catalog. This label category is used to identify different types of processes or service requests that are common in customer communications. It enables automation processes to classify incoming communications into distinct service categories, which are typically mapped to entries in a service catalog. This allows organizations to handle customer inquiries more effectively by routing them to the correct department or service line based on the classification provided by this label category.

For example, if a communication relates to a request for support or a service inquiry, it would be classified under 'Process / Request types,' allowing it to be mapped directly to an appropriate service in the service catalog.

For more details, refer to:

UiPath Communications Mining Documentation: Label Categories

Communications Mining Process Categories: UiPath AI Communications Mining

In UiPath's Taxonomy Manager, the 'Possible values' rule should be used when a text field can have one of several predefined values. This ensures that the extracted data is validated against a list of acceptable values, helping to maintain consistency and accuracy during the extraction process. It is particularly useful for fields such as status indicators or categorical fields where only a limited set of options is valid.

(Source: UiPath Taxonomy Manager documentation)