Free ServiceNow CIS-SPM Exam Actual Questions

The questions for CIS-SPM were last updated On Mar 28, 2025

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Question No. 1

Which artifacts can be linked to either a program, a portfolio, both, or neither?

Choose 2 answers

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Correct Answer: B, E

Question No. 2

If Scenario Planning for PPM is installed, a portfolio manager can access the Portfolio Planning Workbench by navigating to which of the

following?

Choose 2 answers

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Correct Answer: A, B

According to theScenario Planning for PPMdocument, a portfolio manager can access the Portfolio Planning Workbench by navigating to either the Portfolio Planning related link on the portfolio form or the Portfolio Planning Workbench module under the Portfolio Planning application menu. The other options are not correct, as they do not lead to the Portfolio Planning Workbench. The Project module is under the Project Portfolio Management application menu and the Program Workbench is under the Program Management application menu.


Question No. 3

A program is a container for the following except for:

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Correct Answer: D

According to the ServiceNow documentation1, a program is a container for the following:

Program tasks: Tasks that define the scope and deliverables of the program2.

Issues: Problems that affect the program or its outcome3.

Cost plans: Plans that estimate the cost of the program and its components4.

A portfolio is not a part of a program, but rather a collection of programs and projects that are aligned with a strategic goal or objective.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/concept/c_ProgramManagement.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/task/t_CreateAProgramTask.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/task/t_CreateAnIssue.html4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/task/t_CreateACostPlan.html : https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/concept/c_PortfolioManagement.html


Question No. 4

The project property to update actual effort from time card is controlled at what level?

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Correct Answer: D

According to the ServiceNow documentation1, the project property to update actual effort from time card is controlled at the project level. This property is calledUpdate actual effort from time cardand it determines if the Actual effort field on the Dates tab should be updated based on the hours entered from time cards for the project. If set to Yes, the Actual effort field is read-only on the Project and Project Task forms. If set to No, the Actual effort field is editable on the Project and Project Task forms.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Properties.html


Question No. 5

What are the default project template configuration records available in the Template Config module?

Choose 3 answers

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Correct Answer: A, C, E

the default project template configuration records available in the Template Config module are Project task, Project, and Project template. These records define the fields and values that are copied from the template to the project when a project is created from a template. The other options are incorrect because:

B)Project subtask: Project subtask is not a valid record in the Template Config module, as it is a child of the Project task record2.

D)Task: Task is not a valid record in the Template Config module, as it is a parent of the Project task record3.

1:12: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ProjectTaskTable.html3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/table-administration/concept/c_TableHierarchy.html