Free ServiceNow CIS-ITSM Exam Actual Questions

The questions for CIS-ITSM were last updated On Nov 6, 2024

Question No. 1

On a Normal Change Model what are some examples of the Model Stale Transitions that are defined for the Authorize state?

Show Answer Hide Answer
Correct Answer: C

Question No. 2

Your customer wants incidents to close automatically 7 days after the incident is resolved. How do you meet this requirement? (Choose two.)

Show Answer Hide Answer
Correct Answer: A, D

Question No. 3

Incidents are stored what table?

Show Answer Hide Answer
Correct Answer: B

Question No. 4

Your customer wants to give secure access to business users to view problem records and reports for the products they support. When you install the ITSM roles plugin, what additional problem role is installed to support this requirement?

Show Answer Hide Answer
Correct Answer: B

Question No. 5

When configuring stages in Flow Designer, what are some of the options that can be done? (Choose two.)

Show Answer Hide Answer
Correct Answer: A, D