Free ServiceNow CIS-FSM Exam Actual Questions

The questions for CIS-FSM were last updated On Mar 28, 2025

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Question No. 1

Enabling the Use dispatch queue option in the field service assignment configuration allows dispatchers to?

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Correct Answer: B

Question No. 2

When can work order tasks be dispatched?

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Correct Answer: B

Question No. 3

If you are using auto-routing or auto-dispatch, what must be set in system properties for precise time estimates?

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Correct Answer: A

Question No. 4

As it pertains to dynamic scheduling configuration, what are the main components of task filters? (Choose three.)

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Correct Answer: A, B, E

Question No. 5

How do you prevent a task which has been rejected by an agent from being dynamically assigned to the same agent in the next 24 hours?

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Correct Answer: B