Free ServiceNow CIS-FSM Exam Actual Questions

The questions for CIS-FSM were last updated On Dec 20, 2024

Question No. 1

When can work order tasks be dispatched?

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Correct Answer: B

Question No. 2

In the Auto-Assignment Confirmation pop up window, what is the category of a previously assigned task which was unassigned, but, then, could not be assigned to any agent?

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Correct Answer: A

Question No. 3

Field Service Management (FSM) is a solution for anything that uses which of the following? (Choose three.)

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Correct Answer: B, C, D

Question No. 4

Configuring SMS notifications to customers that include an agent's current location and estimated time of arrival depends on which plugins? (Choose two.)

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Correct Answer: A, D

Question No. 5

As it pertains to time recording, what allows field agents to record beyond the standard 40 hours of time per week?

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Correct Answer: B