In the Auto-Assignment Confirmation pop up window, what is the category of a previously assigned task which was unassigned, but, then, could not be assigned to any agent?
Field Service Management (FSM) is a solution for anything that uses which of the following? (Choose three.)
Configuring SMS notifications to customers that include an agent's current location and estimated time of arrival depends on which plugins? (Choose two.)
As it pertains to time recording, what allows field agents to record beyond the standard 40 hours of time per week?