Free ServiceNow CIS-FSM Exam Actual Questions

The questions for CIS-FSM were last updated On Nov 5, 2024

Question No. 1

What can be used to separate field service management data, processes, and administrative tasks into logical groupings called domains?

Show Answer Hide Answer
Correct Answer: B

Question No. 2

What determines if a rejected task is dynamically assigned to the same agent in the next 24 hours or not?

Show Answer Hide Answer
Correct Answer: A

Question No. 3

What do administrators use to create questionnaires for work orders and work order tasks?

Show Answer Hide Answer
Correct Answer: C

Question No. 4

What happens to a task that cannot be auto-assigned because of an impractical or missing location or because the task window cannot be scheduled?

Show Answer Hide Answer
Correct Answer: B

Question No. 5

Where can dispatchers view real-time locations of agents?

Show Answer Hide Answer
Correct Answer: A