Assuming task-driven process lifecycle is enabled, how many work order tasks are required for a work order request?
Users can be assigned work order tasks and edit these records if they: (Choose two.)
When using the dispatcher workspace integration with dynamic scheduling, if a dispatcher drags a lower priority task over a higher priority task, what will occur?
Which operational role is responsible for managing field agent skills?
In the Auto-Assignment Confirmation pop up window, what is the category of a previously assigned task which was unassigned, but, then, could not be assigned to any agent?