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For the Parse Variable pattern operation, what is required to have two different parsing methods to populate variables?
The Parse Variable pattern operation allows you to extract information from the output of a previous operation and save it in a variable. You can choose from different parsing methods, such as JSON File, XML File, Regular Expression, or Custom Script. To have two different parsing methods to populate variables, you need to use two different steps, each with a different Define Parsing selection. For example, you can use one step to parse a JSON file and another step to parse an XML file. You cannot use two different parsing methods on the same step, as the Define Parsing selection is unique for each step.
Which choices best describe what is necessary to create a custom horizontal pattern to discover an operating system that is not discovered by the base installation patterns? (Choose two.)
Manage hybrid clouds: Gain visibility and control across your hybrid cloud environment with a single system of action for IT.
Proactively eliminate service outages: Identify issues and anomalies before they cause service outages with AIOps and machine learning.
Automate IT service operations: Automate common service requests, processes, and tasks with digital workflows and virtual agents.
Optimize IT service delivery: Align your IT resources and investments with business priorities and optimize service delivery performance.
What are the main KPIs for CMDB Health scorecard?
Choose 3 answers
The main Key Performance Indicators (KPIs) for the CMDB Health scorecard in ServiceNow include Correctness, Completeness, and Staleness. These KPIs are critical for assessing the overall health and quality of the CMDB. Correctness refers to the accuracy of the data in the CMDB, Completeness measures whether all required CI data is present, and Staleness indicates the freshness or timeliness of the CI data. Compliance and Duplicates, while important, are not considered main KPIs in the context of the CMDB Health scorecard. Reference = ServiceNow CMDB documentation and CMDB Health Dashboard user guide, focusing on the key performance indicators for CMDB health.