Free ServiceNow CIS-Discovery Exam Actual Questions

The questions for CIS-Discovery were last updated On Apr 22, 2025

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Question No. 1

What operation is shown in this image? (has image took pic)

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Correct Answer: D

Without seeing the specific image, it's challenging to definitively identify the operation. However, based on the options provided, if the image shows an operation that involves interpreting or extracting data from a variable, then 'Parse Variable' is the most likely answer. 'Parse Variable' is used in ServiceNow Discovery patterns to analyze and extract data from variables collected during the discovery process. Reference = ServiceNow Discovery documentation, particularly the sections on Discovery Pattern Designer and the various operations that can be used in patterns.


Question No. 2

The CMDB contains which of the following record types? (Choose two.)

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Correct Answer: B, D

The CMDB contains records of configuration items (CIs) and their relationships. A CI is any component that needs to be managed in order to deliver an IT service, such as a server, an application, or a user. A relation type defines the nature of the connection between two CIs, such as depends on, uses, or contains. A model is a template for a CI that defines its attributes and default values. An asset is a tangible or intangible resource that is tracked and managed by the organization, such as a laptop, a license, or a contract.


Configuration Item (CI) types: Attributes and relationships

What is a configuration management database (CMDB)?

CSA Challenge Questions Flashcards

Question No. 3

During the Port Scan phase what could the Warning level error "No results returned from probe." mean?

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Correct Answer: B

During the Port Scan phase in ServiceNow Discovery, the warning level error 'No results returned from probe' typically indicates a connectivity issue. This error often arises when a logical or physical firewall is blocking the connectivity between the MID Server and the target device. This prevents the probe from successfully scanning the ports and returning results. The other options, such as incorrect process classifier configuration, wrong credentials, or incorrect datasource precedence, would generally lead to different types of errors or issues in the discovery process. Reference = ServiceNow Discovery documentation, particularly the sections that deal with troubleshooting Port Scan issues and understanding common errors during Discovery phases.


Question No. 4

What role is needed by the MID Server's user account to interact with a ServiceNow instance?

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Correct Answer: A

The MID Server's user account must have the mid_server role to interact with a ServiceNow instance. This role allows the MID Server to access protected tables and perform discovery and orchestration tasks on behalf of the instance. The other roles are not related to the MID Server functionality. The discovery_admin role is for configuring and managing discovery, the sm_mid role is for using the Service Mapping MID Server, and the mid_discovery role is for running discovery probes and sensors.


Setting up MID Server user and role

Configure Windows MID Server service credentials

Correcting MID Server Windows service account user and permissions

Question No. 5

Which of the below choices are kinds of variables used in discovery patterns? (Choose three.)

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Correct Answer: A, C, E

Variables are used in discovery patterns to store and manipulate data that is collected or calculated during the discovery process.There are three kinds of variables used in discovery patterns12:

CI attributes: These are variables that correspond to the attributes of the configuration item (CI) type that the pattern is discovering. For example, name, serial_number, manufacturer, etc. CI attributes are used to populate the CI record in the CMDB with the information gathered by the pattern.

Temporary: These are variables that are created and used within the pattern, but are not stored in the CMDB. For example, $result, $output, $user_var, etc. Temporary variables are used to store and manipulate data such as the output of a command, the value of a parameter, or the result of a calculation.

Global: These are variables that are defined in the global scope and can be accessed by any pattern. For example, $mid, $target, $ip_address, etc. Global variables are used to store and access data that is common to all patterns, such as the MID Server, the target device, or the IP address.


1: ServiceNow Discovery Documentation, Pattern Variables section

2: ServiceNow Discovery Overview, page 11