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What's the purpose of the Deactivate Special Handling Notes Scheduled Job?
Which of the following statements is correct when the 'Contact Local Time' field is enabled in a case form?
Which step in Advanced Work Assignment (AWA) would ensure the work was allocated to the appropriate agent?
What are the three main components that make up Proactive Customer Service Operations?
Choose 3 answers
What are common types of application record data that are imported during a CSM data migration? (Choose
two.)
