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What application metrics does APM provide to a manager in order for him or her to make targeted decisions based on data instead of educated guesses? (Choose two.)
When a business application request is approved, a record is created in the business application table. What is the state of the business application at this point?
What are the business problems that customers are trying to resolve by utilizing Application Portfolio Management (APM)? (Choose two.)
What is the guiding framework that a project team should use when designing the APM architecture?
ServiceNow's Common Services Data Model (CSDM) is the guiding framework that the project team should use to design APM architecture. CSDM introduces the 'Application Service' entity, which is a key connection point between business applications and other entities in ServiceNow platform.
What information does Hardware Asset Management provide to support decisions about business applications and application services?
