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What are the business problems that customers are trying to resolve by utilizing Application Portfolio Management (APM)? (Choose two.)
What is the guiding framework that a project team should use when designing the APM architecture?
ServiceNow's Common Services Data Model (CSDM) is the guiding framework that the project team should use to design APM architecture. CSDM introduces the 'Application Service' entity, which is a key connection point between business applications and other entities in ServiceNow platform.
What are the 4 sections of the APM portal home page that is aligned to The Open Group Architecture Framework (TOGAF)? (Choose four.)
Stephen discovers that his customer is looking to achieve Basic Rationalization including application scoring. What APM maturity level does this align to?