Which objects can be used in Inbound Action scripts?
Inbound Action scripts are server-side scripts that run when an email is received by the system. They can use the current object to access the record that is created or updated by the email, and the email object to access the properties and methods of the email message. The previous and event objects are not available in Inbound Action scripts. The producer object is only available in Record Producer scripts, which are used to create records from a service catalog item.
[Record Producer scripts]
While on an Incident record, how would you add a Tag for "Special Handling" to the record?
Here is the Business Rule script template:
This type of JavaScript function is known as:
Self-invoking. Learn JavaScript!
This type of JavaScript function is known as self-invoking or immediately-invoked function expression (IIFE). It is a function that is defined and executed at the same time, without being assigned to a variable or being called by another function. It is often used to create a local scope for variables and avoid polluting the global namespace. Reference: [W3Schools - JavaScript Function Definitions], [MDN Web Docs - Immediately-invoked function expressions]
If the Create module field is selected when creating a table, what is the new module's default behavior?
When creating a table, the Create module field allows you to automatically create a module for the table in the application menu. The default behavior of the new module is to display a list of all records from the table. This can be changed later by editing the module properties and specifying a different link type, such as form, URL, or script.
When creating application tables, a user role is automatically added to the table record. Which other role does an application typically have?