Free SDI SD0-401 Exam Actual Questions

The questions for SD0-401 were last updated On Apr 20, 2025

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Question No. 1

What is the benefit of good teamwork to an organization?

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Correct Answer: C

Question No. 2

What is the major difference between problem management and Incident management?

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Correct Answer: B

Question No. 3

What is a best practice when helping a customer whose native language is different to yours?

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Correct Answer: D

Question No. 4

What is a best practice for establishing an effective relationship with your customer?

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Correct Answer: B

Question No. 5

Which comment will best acknowledge your customer emotions?

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Correct Answer: B