Free SDI SD0-302 Exam Actual Questions

The questions for SD0-302 were last updated On Feb 20, 2025

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Question No. 1

Why is Incident monitoring a valuable Service Desk activity?

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Correct Answer: A

Question No. 2

Which of these options is a key benefit of IT Service Continuity Management?

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Correct Answer: A

Question No. 3

Which of these options isT an objective of IT Service Management?

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Correct Answer: C

Question No. 4

Which of these options isT a Service Desk model you might consider implementing?

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Correct Answer: D

Question No. 5

What is the purpose of a Service Desk vision statement?

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Correct Answer: D