Knowledge base articles can be created in the workspaces Knowledge Base feature, which is enabled by the workspace administrator. The workspace has a Knowledge Base page that displays the knowledge base articles created in the workspace and where users can create knowledge base articles. Users can select a template, insert images, links, and videos, assign a category, and set permissions and publish settings for the knowledge base articles. Users can also view, edit, tag, like, bookmark, and comment on the published knowledge base articles.Reference:

SAP Build Work Zone, advanced edition | SAP Help Portal, section ''Knowledge Base''

SAP Build Work Zone, advanced edition - SAP Online Help, section ''Creating, Publishing and Editing Knowledge Base Articles''

In My Inbox, you can access content from the following components:

Workflows from SAP Build Work Zone: You can process tasks that are created by workflows that you design and run on SAP Build Work Zone. For more information, seeUsing My Inbox.

Workflows from SAP BTP Workflow Management: You can process tasks that are created by workflows that you design and run on SAP Business Technology Platform Workflow Management. For more information, seeConfigure My Inbox App.

Notifications from other SAP solutions: You can receive notifications from other SAP solutions that are integrated with SAP Build Work Zone, such as SAP SuccessFactors, SAP S/4HANA, SAP Ariba, and SAP Fieldglass. For more information, seeExploring the Information Architecture. The option B is not correct because notifications from SAP SuccessFactors are not accessed directly in My Inbox, but rather through the integration with SAP Build Work Zone.Reference:

Using My Inbox

Configure My Inbox App

Exploring the Information Architecture

In My Inbox, you can access content from the following components:

Workflows from SAP Build Work Zone: You can process tasks that are created by workflows that you design and run on SAP Build Work Zone. For more information, seeUsing My Inbox.

Workflows from SAP BTP Workflow Management: You can process tasks that are created by workflows that you design and run on SAP Business Technology Platform Workflow Management. For more information, seeConfigure My Inbox App.

Notifications from other SAP solutions: You can receive notifications from other SAP solutions that are integrated with SAP Build Work Zone, such as SAP SuccessFactors, SAP S/4HANA, SAP Ariba, and SAP Fieldglass. For more information, seeExploring the Information Architecture. The option B is not correct because notifications from SAP SuccessFactors are not accessed directly in My Inbox, but rather through the integration with SAP Build Work Zone.Reference:

Using My Inbox

Configure My Inbox App

Exploring the Information Architecture

To add business apps to the Applications menu, you need to use the Content Manager tool, which is located in the Site Manager.The Content Manager includes various editors that you can use to configure apps, groups, roles, and catalogs1.You can add business apps from different sources, such as content channels or manually, and assign them to roles, groups, and catalogs2.You can also add the apps to the workpages of your site using the page designer widget gallery3.The Applications menu is a single page in SAP Build Work Zone, advanced edition, that displays the business apps as tiles that a user can launch2.

The other options are not correct, because:

Work Zone Configurator is a tool that allows you to create and manage SAP Build Work Zone, advanced edition sites, but it does not have the functionality to add business apps to the Applications menu.

Administration Console is a tool that allows you to manage the global settings and security of SAP Build Work Zone, advanced edition, but it does not have the functionality to add business apps to the Applications menu.

Channel Manager is a tool that allows you to create and manage content providers, which are sources of business apps and content, but it does not have the functionality to add business apps to the Applications menu. You need to use the Content Manager to add the apps from the content providers to your site.