Service agents working on a specific case type in SAP Service Cloud Version 2 need to access and perform defined actions in an external solution. What steps must an administrator perform to make this possible? Note: There are 3 correct answers to this question.
Which of the following account types can be used in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.
Where can the administrator configure which event types must be visible in the timeline of the Customer Hub screen?
You want to assign a value to a specific field based on another field value calculation. Which of the
Can you create the following to enable the field calculation?
Which objects are needed to create a registered product? Note: There are 2 correct answers to this question.