Which capability ensures service agents send e-mail responses with the correct corporate branding?
How can you adapt the status schema of a case type? Note: There are 2 correct answers to this question.
What can the categories in the service catalogue be used for? Note: There are 3 correct answers to this question.
Where can the administrator configure which event types must be visible in the timeline of the Customer Hub screen?
Which of the following actions can be configured for autoflow? Note: There are 3 correct answers to this question.
