Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management? Note: There are 2 correct answers to this question.
The status of a ticket needs to be escalated.
Which tool can be used to achieve this?
Note: There are 2 correct answers to this question.
Which key features of the Analytics framework allow you to monitor business processes in SAP Service Cloud? Note: There are 3 correct answers to this question.
Which action is a prerequisite to implement registered products? Note: There are 2 correct answers to this question.
Because some activities can be carried out in multiple views, which of the following is correct regarding access rights?
