Which of the following components of computer telephony integration (CTI) are delivered by SAP Cloud for Customer? Note: There are 2 correct answers to this question.
What tool can be used to control the general availability of a work center in the user interface in SAP C4C?
To which of the following entities must you assign the Phone call work center view to access the live activity pane for computer telephony integration (CTI)? Note: There are 2 correct answers to this question.
In which of the following objects do you see the Maintenance Plan work center view? Note: There are 3 correct answers to this question.