Free SAP C_C4H51_2405 Exam Actual Questions

The questions for C_C4H51_2405 were last updated On Feb 17, 2025

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Question No. 1

Which access restriction types are available in SAP Service Cloud? Note: There are 3 correct answers to this question.

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Correct Answer: B, D, E

Question No. 2

Which of the following is possible when creating tickets in the Agent Desktop?

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Correct Answer: C

Question No. 3

You are configuring SAP Service Cloud to automatically create tickets from Facebook posts and assign them to the social media support team. Which features of SAP Service Cloud can help with this?

Note: There are 2 correct answers to this question.

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Correct Answer: B, D

Question No. 4

Which settings can you control for the email channel setup? Note: There are 3 correct answers to this question.

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Correct Answer: B, C, E

Question No. 5

What are the advantages of using the mashup approach when integrating an SAP BusinessObjects BI system? Note: There are 2 correct answers to this question.

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Correct Answer: A, B