Free Salesforce Public-Sector-Solutions Exam Actual Questions

The questions for Public-Sector-Solutions were last updated On Apr 14, 2025

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Question No. 1

A government agency plans to implement Public Sector Solutions for its licensing needs. They plan to leverage Business Rules Engine (BRE) to customize the solution to meet their business needs.

Which statement correctly describes the relationship between Expression Sets and Decision Matrices in the context of BRE?

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Correct Answer: B

In the context of the Business Rules Engine (BRE) in Salesforce Public Sector Solutions:

Decision Matrices:

These are tables that help implement complex rules by mapping input values to outputs in a systematic manner. They simplify the evaluation of rules that depend on multiple conditions or variables.

They are ideal for cases where rule complexity makes coding impractical or harder to maintain.

Expression Sets:

Expression sets are used to define a sequence of rule evaluations and logic, including calling Decision Matrices.

They allow for the combination of various decision points, making it possible to execute more complex rule logic.

By defining Expression Sets to call Decision Matrices, you can systematically and efficiently implement, maintain, and understand complex business rules.


Question No. 2

To allow a user to access the Public Sector Solutions Employee Experience pre-built application.

Which three permission sets need to be assigned?

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Question No. 3

A user called in for a status update on their application. In reviewing the application, the caseworker has come to find out that the application was incorrectly prioritized. The case worker's supervisor advised the case

worker to check the decision log to see exactly why the application was prioritized the way it was. However, the caseworker cannot see the component even though the Administrator has confirmed it is on the page

layout.

What should the Administrator check for next?

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Correct Answer: A

When a caseworker cannot see a component on a page layout even though it has been confirmed to be present by an Administrator, the first step is to ensure the caseworker has the appropriate permissions. In the case of not being able to view the Decision Log, which is typically linked with specific functionalities in Salesforce Public Sector Solutions, the correct permission to check is whether the caseworker has the Decision Explainer Permission set (Option A). This permission set specifically allows users to access detailed logs and explanations of decisions made by automated systems or processes within Salesforce, like those found in a decision log. Verifying and ensuring that the caseworker has this permission will likely resolve the issue of visibility.

Other options like Rules Engine Runtime permission (Option B), OmniStudio Admin permission (Option C), and OmniStudio User permission (Option D) are not directly related to accessing decision logs or explanation components, thus making Option A the most suitable and direct solution.


Question No. 4

Bobahaven has implemented Public Sector Solutions to manage constituent applications for permits and licenses. However, they have noticed their call center is receiving a large number of phone calls asking similar questions about the new permit and license application processes. Bobahaven is looking for advice on providing up-to-date information about permit and license processes to constituents so their call center inbound call numbers can be reduced.

Which solution would allow constituents to find answers to the* questions before beginning the application process while reducing implementation and maintenance costs?

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Question No. 5

A government agency would like 10 standardize Its grant funding process and Is looking for a solution to prioritize and award funds to the most eligible grant-seekers using Public Sector Solutions.

What three components should a technical consultant configure to define applicants' eligibility and help with application prioritization?

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