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Which three building blocks are used to create a Flow?
There are 3 main ''building blocks'' of any Flow:
1.Elementsare the individual building blocks of the Flow. These perform logical actions such as assignments, decisions, or loops. There are also data elements that will query the database or commit record changes.
2.Connectorsdetermine which element leads to which. Winter '21 enables Auto-Layout, and connects the Elements together automatically.
3.Resourcesare the individual variables of data that are to be used in a Flow -- these can be strings of text, numbers, records, formulae, or collections.
The Administrator is creating a login flow for a new application which will be deployed on Salesforce. The ..... create an automation logic to help validate the credentials and access. What is the right design for this ....?
For creating a login flow, the best approach is to use a Screen Flow to display input fields for credentials and then use an Autolaunched Flow to handle the logic after login, such as validating credentials and determining access. This design separates the user interface from the backend logic, allowing for a more modular and maintainable setup. Reference: Salesforce Help - Screen Flows
In which three ways can a flow designer distribution flows that involve user interaction?
A flow designer can distribute flows that involve user interaction through Lightning pages (B), Flow actions (C), and Custom Lightning web components (D). Lightning pages allow embedding flows directly onto various Salesforce pages, such as record pages, home pages, or app pages, providing a seamless user experience. Flow actions enable users to initiate flows from buttons, links, or related lists. Custom Lightning web components can be designed to incorporate flows, offering a highly customizable way to integrate flows into the Salesforce UI. Reference: Salesforce Help Documentation on Flow Distribution Methods.
In which two ways does Salesforce Flow for Service help customer service agent?
Salesforce Flow for Service enhances customer service agents' efficiency by providing guided visual workflows (Flows) and quick actions that walk agents through standardized customer engagement processes. This ensures consistency and quality in customer interactions. Additionally, it allows agents to open customer records and seamlessly resume conversations, ensuring a personalized and context-aware service experience. Reference: Salesforce Blog - Salesforce Flow for Service
Which are the three Flow best practices?
Three Flow best practices recommended by Salesforce include: A) Never hard-code Salesforce IDs, as hard-coding can lead to maintenance issues and break the flow when used in different environments. B) Provide an error handler to manage exceptions and ensure users are presented with understandable error messages, improving the flow's robustness and user experience. E) Control when users can navigate backwards to manage the flow's navigation and ensure data integrity and user experience are maintained. These practices enhance the flow's maintainability, user experience, and reliability. Reference: Salesforce Help Documentation on Flow Best Practices.
