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An administrator for Health Cloud wants to ensure that the files in their full sandbox instance are encrypted.
Which encryption solution supports the encryption of files in this scenario?
Salesforce Shield is a robust security suite designed to ensure data encryption, monitoring, and auditing compliance for sensitive data, including files stored in Salesforce. In a full sandbox environment where data encryption is crucial, Shield's Platform Encryption is the ideal solution.
Features of Salesforce Shield Platform Encryption:
Encrypts files and attachments stored in Salesforce.
Protects sensitive data such as personally identifiable information (PII) to comply with regulations like HIPAA.
Ensures encryption persists even when files are exported or shared outside the Salesforce environment.
Why Other Options Are Incorrect:
Classic Encryption: Limited to custom text fields, lacks support for files or advanced use cases.
Industry Data Security: Focused on data classification and access control, not encryption.
Salesforce Data Mask: Used to mask data in sandboxes for testing, not encrypt files.
A provider has moved an existing office to a new location and wants to ensure that whenever a patient books an appointment on the existing portal, the patient receives an email with the new address.
How should a developer modify the existing Create Appointment Integration Procedure to solve the request?
A Conditional Block in an Integration Procedure allows you to execute a group of actions based on specific conditions. This means that certain steps within the procedure will only run when predefined criteria are met, enabling dynamic and context-sensitive processing.
Implementation Steps:
Identify the Condition:
Determine the specific condition under which the email with the new address should be sent. For instance, if the appointment is booked at the new location, the condition could be based on the location ID or name.
Configure the Conditional Block:
Add a Conditional Block: Within your Integration Procedure, insert a Conditional Block where you want the conditional logic to apply.
Set the Execution Conditional Formula: Define the condition that evaluates to true when the email should be sent. For example, if the new location has an ID of 'New_Location_ID', the formula might be:
shell
Copy code
%AppointmentLocationId% == 'New_Location_ID'
Add Actions Within the Conditional Block: Inside this block, include the necessary actions to send the email. This could involve:
Set Values Action: To define the email content, including the new address.
Email Action: To send the email to the patient.
Test the Integration Procedure:
Ensure that when an appointment is booked at the new location, the condition evaluates to true, triggering the email. Conversely, verify that appointments at other locations do not trigger this email.
Benefits of Using Conditional Blocks:
Dynamic Processing: Executes specific actions only when certain conditions are met, enhancing efficiency.
Simplified Logic Management: Organizes conditional logic within the Integration Procedure, making it easier to manage and maintain.
Improved Performance: By executing only necessary actions, it reduces processing time and resource consumption.
Create a Conditional Block Example with If-Elseif-Else Logic: This Salesforce Help article provides a detailed example of configuring a Conditional Block within an Integration Procedure, demonstrating how to execute actions based on specific conditions.
Group Integration Procedure Steps Using Blocks: This resource explains how to group related steps in an Integration Procedure using blocks, including Conditional Blocks, to execute them based on defined conditions.
By adding a Conditional Block to the Create Appointment Integration Procedure, you can ensure that patients receive an email with the new office address only when they book an appointment at the new location, thereby enhancing communication and patient experience.
Bloomington Caregivers wants to show its end users highlighted information about its providers that work at specific facilities, in one place. This would include provider contact details and the provider's specialty at a given facility.
Which Health Cloud feature should a consultant implement to fulfill this requirement?
The HCProvider360 FlexCard is the most suitable feature to implement when Bloomington Caregivers wants to display highlighted information about providers, such as their contact details and specialties, in one centralized location.
Why HCProvider360 FlexCard?
Comprehensive View:
The HCProvider360 FlexCard is designed to aggregate and display critical provider information, including:
Contact details (phone, email, etc.).
Provider specialty.
Facility-specific information.
Flexibility:
As a part of OmniStudio FlexCards, this feature can be customized to pull data from multiple objects and display it in a clean, user-friendly interface.
Efficiency for Users:
End users can quickly view provider information without navigating through multiple pages or objects, enhancing productivity and reducing complexity.
Implementation Steps:
Navigate to OmniStudio and create or customize the HCProvider360 FlexCard.
Configure data sources to fetch provider details and facility relationships.
Add the FlexCard to the appropriate Lightning page using Experience Builder or App Builder.
Other Options Reviewed:
Provider Network Management (Option A): Focused on managing the network of providers rather than presenting detailed information in a centralized view.
Provider Relationship Card (Option B): Shows relationships but lacks the customization and detail aggregation capabilities of the HCProvider360 FlexCard.
Facility Relationship Center (Option D): More suited for visualizing facility-related relationships rather than highlighting provider information.
Bloomington Caregivers has reviewed the functionality of Integrated Care Management and decided to upgrade from the legacy Care Plans.
Which two statements are true with respect to Integrated Care Management?
Choose 2 answers
Bloomington Caregivers is transitioning from legacy Care Plans to Integrated Care Management (ICM) in Salesforce Health Cloud to enhance care coordination and patient outcomes. Understanding the features and setup of ICM is crucial for a successful transition.
Enabling Integrated Care Management (Answer C):
Enhanced Care Management Setting:
Purpose: Activating the Enhanced Care Management setting in Salesforce Setup enables Integrated Care Management features within Health Cloud.
Implementation Steps:
Navigate to Setup: In Salesforce, go to Setup.
Search for Health Cloud Settings: Enter 'Health Cloud' in the Quick Find box and select Health Cloud Settings.
Enable Enhanced Care Management: Locate the Enhanced Care Management option and toggle it to enable.
Leveraging OmniStudio and Discovery Framework (Answer D):
OmniStudio Integration:
Purpose: ICM utilizes OmniStudio, a suite of declarative tools, to create guided workflows and automate complex business processes, enhancing the efficiency of care plan management.
Features:
OmniScripts: Guide users through complex processes with interactive scripts.
DataRaptors: Extract, transform, and load data to and from Salesforce objects seamlessly.
Discovery Framework Integration:
Purpose: The Discovery Framework facilitates the creation of assessments that gather patient information, which can be mapped to care plan recommendations, ensuring personalized and effective care strategies.
Implementation Steps:
Create Assessments: Develop assessments to collect relevant patient data.
Map Responses to Recommendations: Link assessment responses to specific care plan recommendations.
Set Up Decision Tables: Configure decision tables to process assessments and generate tailored care plans.
Additional Considerations:
Data Model Alignment:
ICM aligns with FHIR R4 and USCDI standards, enhancing interoperability with external healthcare systems.
Care Plan Elements:
ICM introduces enhanced care plan elements, including problems, goals, and interventions, structured to meet industry standards.
Conclusion:
By enabling the Enhanced Care Management setting and leveraging OmniStudio alongside the Discovery Framework, Bloomington Caregivers can transition to Integrated Care Management. This upgrade offers advanced tools for creating personalized, assessment-driven care plans, thereby improving patient care coordination and outcomes.
When accessing a person account record within Health Cloud, the user must have access to the entire account.
What should a consultant do in this scenario, according to Health Cloud implementation best practice?
In Salesforce Health Cloud, Person Accounts represent a combination of Account and Contact records. Ensuring that a user accessing a Person Account has appropriate access to both the Account and associated Contact is essential for seamless functionality.
Controlled by Parent Setting:
When Contacts are set to Controlled by Parent, the access to Contact records is directly inherited from the parent Account. This simplifies access management, ensuring that if a user has access to the Account, they automatically gain equivalent access to its associated Contact records.
This approach aligns with Health Cloud's best practices for managing Person Accounts, where consistent access to both the Account and Contact components of a Person Account is crucial.
Why Not the Other Options?
A . Set Modify All on the Account object at the Profile level: This grants unrestricted access to all Account records, which may violate security and privacy principles, particularly in healthcare settings (e.g., HIPAA compliance).
B . Set Private for the Contact object: Setting Contacts to Private could restrict access to essential information within Person Accounts, contradicting the need for full access to the entire record.
D . Set the organization-wide default to Public Read Write for the Account object: This would expose all Account records to all users, creating significant data security risks.
Best Practice: Using Controlled by Parent ensures adherence to healthcare compliance standards while simplifying data visibility management within the Health Cloud ecosystem.
