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A Data Cloud consultant tries to save a new 1-to-l relationship between the Account DMO and Contact Point Address DMO but gets an error.
What should the consultant do to fix this error?
Relationship Cardinality: In Salesforce Data Cloud, defining the correct relationship cardinality between data model objects (DMOs) is crucial for accurate data representation and integration.
1-to-1 Relationship Error: The error occurs because the relationship between Account DMO and Contact Point Address DMO is set as 1-to-1, which implies that each account can only have one contact point address.
Solution:
Change Cardinality: Modify the relationship cardinality to many-to-one. This allows multiple contact point addresses to be associated with a single account, reflecting real-world scenarios more accurately.
Steps:
Go to the data model configuration in Data Cloud.
Locate the relationship between Account DMO and Contact Point Address DMO.
Change the relationship type from 1-to-1 to many-to-one.
Benefits:
Accurate Representation: Accommodates real-world data scenarios where an account may have multiple contact points.
Error Resolution: Resolves the error and ensures smooth data integration.
Reference:
Salesforce Data Cloud Documentation: Relationships
Salesforce Help: Data Modeling in Data Cloud
Northern Trail Outfitters (NTO) wants to connect their B2C Commerce data with Data Cloud
and bring two years of transactional history into Data Cloud.
What should NTO use to achieve this?
The B2C Commerce Starter Bundles are predefined data streams that ingest order and product data from B2C Commerce into Data Cloud. However, the starter bundles only bring in the last 90 days of data by default. To bring in two years of transactional history, NTO needs to use a custom extract from B2C Commerce that includes the historical data and configure the data stream to use the custom extract as the source. The other options are not sufficient to achieve this because:
A . B2C Commerce Starter Bundles only ingest the last 90 days of data by default.
B . Direct Sales Order entity ingestion is not a supported method for connecting B2C Commerce data with Data Cloud. Data Cloud does not provide a direct-access connection for B2C Commerce data, only data ingestion.
A consultant notices that the unified individual profile is not storing the latest email address.
Which action should the consultant take to troubleshoot this issue?
Understanding Unified Individual Profile:
The unified individual profile combines data from multiple sources to create a comprehensive view of each customer.
Issue with Latest Email Address:
If the latest email address is not being stored, the reconciliation rules, which determine how data from different sources is combined and updated, may be incorrectly configured.
Reconciliation Rules:
These rules define which data source has priority and how conflicts are resolved when combining data.
Ensuring that these rules are correctly configured is essential for maintaining accurate and up-to-date profiles.
Steps to Troubleshoot:
Navigate to the reconciliation rules settings in Salesforce Data Cloud.
Review the current rules to ensure the correct handling of email addresses.
Verify that the rules prioritize the most recent data and handle duplicates appropriately.
A consultant has an activation that is set to publish every 12 hours, but has discovered that
updates to the data prior to activation are delayed by up to 24 hours.
Which two areas should a consultant review to troubleshoot this issue?
Choose 2 answers
