Free Salesforce CRT-101 Exam Actual Questions

The questions for CRT-101 were last updated On Apr 21, 2025

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Question No. 1

The administrator at Ursa Major Solar has created a custom report type and built a report for

sales operation team. However, none of the user are able to access the report.

Which two options could cause this issue?

Choose 2 Answers

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Correct Answer: A, D

There are two possible reasons why users are unable to access a report based on a custom report type created by an administrator. One is that the custom report type is in development mode, which means that it is not deployed and available for use by other users except for administrators and users with manage custom report types permission. The other is that the report is saved in a private folder, which means that it is visible only to its owner and not shared with other users or groups. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_builder_custom_report_types.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.reports_builder_folders.htm&type=5


Question No. 2

The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A

user has submitted case to the administrator indication that the new field is unavailable.

Which two steps should an administrator do to troubleshoot this issue?

Choose 2 answers

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Correct Answer: A, D

Page layout and field level security are two factors that determine whether a user can see a new field on a record. To troubleshoot this issue, the administrator should ensure that the page layout for the user's profile has been updated to include the new field and that the field level security of the field for the user profile allows read or edit access. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_layoutoverview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.admin_fls.htm&type=5


Question No. 3

An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000.

What should the administrator configure to meet this requirement?

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Correct Answer: A

Big Deal Alerts allow you to notify users when an opportunity reaches a certain amount or probability.


Question No. 4

The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of

the variables in the flow is missing on the debug screen.

What could cause this issue?

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Correct Answer: A

To debug a screen flow that creates contacts, one of the possible causes for a variable missing on the debug screen is that the available for input checkbox was unchecked for that variable. This means that variable cannot be set by external sources such as debug inputs or URL parameters. To fix this issue, check this checkbox for any variable that needs to be set externally. The flow version or field type does not affect variable availability for input. The available for output checkbox only affects whether variables can be passed out of flows or subflows. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_variables.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_debugging.htm&type=5


Question No. 5

Universal Containers wants to provide reseller partners with discounted prices on the products they purchase.

How should an administrator configure this requirement?

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Correct Answer: D

A PriceBook is a feature that allows administrators to define different prices for the same products based on different criteria such as customer segment, region, channel, etc. For example, a PriceBook can provide reseller partners with discounted prices on the products they purchase compared to regular customers. A PriceBook consists of one or more PriceBook entries that specify the product ID, pricebook ID, list price, currency, and active status for each product-pricebook combination. Reference: https://help.salesforce.com/s/articleView?id=sf.pricebook_overview.htm&type=5


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