Free Salesforce CRT-101 Exam Actual Questions

The questions for CRT-101 were last updated On Nov 16, 2024

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Question No. 1

When users log in to Salesforce via the user interface, which two settings does the system check

for authentication?

Choose 2 answers

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Correct Answer: C, D

When users log in to Salesforce via the user interface, the system checks for authentication based on their profile settings and permissions. One of the settings is login hours, which specify the time range when users can log in to Salesforce based on their profile. Another setting is Two-Factor Authentication for User Interface Logins permission, which requires users to enter a verification code along with their username and password when they log in to Salesforce via the user interface. Reference: https://help.salesforce.com/s/articleView?id=sf.users_profiles_loginhours.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.security_2fa_perm_ui_logins.htm&type=5


Question No. 2

Cloud kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted,

and there can be multiple design for one product across various stages.

Which two steps should the administration configure to meet this requirement?

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Correct Answer: A, C

Custom object and master detail field are two steps that should be configured to meet this requirement. Custom object can be used to create a new object for shoe design that can store information about different designs and stages. Master detail field can be used to create a relationship between Product and Shoe Design that prevents deletion of Shoe Design records and allows multiple designs for one product. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_customobjects.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.relationships_considerations.htm&type=5


Question No. 3

Dreamhouse realty wants to offer a form on its experience cloud site where inspectors will submit

findings from a property inspection.

Which feature should an administrator place on the page to fulfill this requirement?

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Correct Answer: D

Screen flow allows you to create a form that collects user input and performs actions based on that input. You can use screen components to display questions and instructions, and use flow logic to update records or send notifications.


Question No. 4

Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed

lost.

How should an administrator configure this requirement?

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Correct Answer: B

Validation rule is a tool that can be used to enforce data quality and business logic by preventing users from saving records that do not meet certain criteria. In this case, a validation rule can be created on the Opportunity object to display an error message if the Stage field is Closed lost and the Loss Reason field is blank. Reference: https://help.salesforce.com/s/articleView?id=sf.fields_about_validation_rules.htm&type=5


Question No. 5

A user at Universal Containers left the company. The administrator needs to create new user

for their replacement, but they have assigned all available users licenses.

What should the administrator do to free up users licenses for the new users?

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Correct Answer: A

To free up user licenses for new users, the administrator should deactivate the former employees user record. This will prevent them from logging in and using Salesforce resources, but preserve their historical activities and data. Deleting or freezing user records will not release user licenses. Reference: https://help.salesforce.com/s/articleView?id=sf.admin_usermgmt_licensing.htm&type=5


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