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An engineer needs to troubleshoot the following issue:
Incomplete Identities on authoritative source
Is this a reasonable action for the engineer to take?
Solution: Download the accounts data csv from the Account tab on the authoritative source.
Yes, downloading the accounts data CSV from the Accounts tab on the authoritative source is a reasonable action for troubleshooting incomplete identities. This CSV file contains detailed account information pulled from the authoritative source, allowing the engineer to manually inspect the raw data and identify any discrepancies or missing attributes that could lead to incomplete identities. This is a useful step in verifying the accuracy and completeness of the data being aggregated from the authoritative source.
SailPoint IdentityNow Source Account Data Inspection and CSV Export Documentation.
SailPoint IdentityNow Identity Data Troubleshooting Guide.
Is the following true about custom connectors in IdentityNow?
Solution: Custom connector are developed and compiled inside identityNow.
No, custom connectors are not developed and compiled inside IdentityNow. Custom connectors are typically developed outside of the IdentityNow platform using a development environment and then tested and packaged before being uploaded to the platform. These connectors can be developed using tools provided by SailPoint, but the actual development process occurs externally, not directly within the IdentityNow environment.
Key Reference from SailPoint Documentation:
Custom Connector Development: Custom connectors are developed outside of the IdentityNow platform and then integrated into it for use.
Is this statement accurate regarding SailPoint's multi-tenant processing environment?
Solution: Updates are rolled out on a continuous basis, which allows for rapid development and deployment of new features, security updates, and bug fixes.
Yes, SailPoint follows a continuous delivery and rolling update model for IdentityNow, which allows for the rapid development and deployment of new features, security updates, and bug fixes. Updates are rolled out automatically to tenants as part of this process, ensuring that customers always have the latest version of the platform. This continuous approach minimizes downtime and allows SailPoint to address security vulnerabilities and improve functionality in a timely manner.
SailPoint IdentityNow Continuous Delivery and Deployment Documentation.
SailPoint IdentityNow Release Management and Update Policy Guide.
Does the following use case accurately describe provisioning on a source that has provisioning disabled?
Solution: Provisioning is initialed by a process (e.g. Access Request Role Assignments). Provisioning instructions are calculated based on current access, and go through filtering and expansion processes. Provisioning is then assigned to a source for provisioning. A virtual appliance retries the provisioning request and carries out the provisioning via the connector. The results are communicated back to identityNow.
The provided use case incorrectly describes the provisioning process on a source that has provisioning disabled. If provisioning is disabled for a source, automated provisioning via the Virtual Appliance and connectors is not possible. The Virtual Appliance cannot retry or carry out the provisioning in this case, as the system explicitly prevents automated provisioning operations on sources marked as non-provisionable.
When a source has provisioning disabled, the system only supports manual provisioning, where a task is opened in IdentityNow for a person to manually execute the provisioning steps. The Virtual Appliance does not handle provisioning for disabled sources, so the described scenario where it retries the request and carries out provisioning is inaccurate.
SailPoint IdentityNow Provisioning Configuration Guide.
SailPoint IdentityNow Virtual Appliance and Connector Operations Documentation.
Is this an item that an IdentityNow engineer should configure when implementing a source that uses a JDBC connector?
Solution: Use a query select statement with a clause to match the incoming account to an existing account for the Single Account SQL Query configuration item
Yes, using a query select statement with a clause to match the incoming account to an existing account is a key configuration for the Single Account SQL Query in a JDBC connector. This query is used to fetch specific account details from the database and must be written in such a way that it uniquely identifies each account, ensuring accurate correlation between the data in the source and the identities in IdentityNow. Properly configuring this SQL query ensures the right accounts are matched and managed.
SailPoint IdentityNow JDBC Connector Single Account Query Configuration Guide.
SailPoint IdentityNow SQL Query Best Practices Documentation.
