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A business transformation project has a four-phase delivery plan. The project team has successfully delivered one phase of the project.
To further enhance team performance and empower team members, which two actions should the project manager take? (Choose two)
The project manager realizes that the product owner has a lot of potential but is lacking communication skills. How should the project manager help the product owner to develop these skills while executing the project?
According to the Professional in Business Analysis (PMI-PBA) Handbook, one of the key competencies for business analysts is communication, which includes the ability to use appropriate communication styles, methods, and techniques for different situations and audiences. Assertive communication is one of the communication styles that business analysts should master, as it allows them to express their opinions, needs, and feelings in a respectful and confident manner. Assertive communication can help business analysts to avoid conflicts, build trust, and influence stakeholders. Therefore, if the product owner is lacking communication skills, the project manager should suggest that they attend a training session about assertive communication, as this can help them improve their performance and collaboration with the project team and other stakeholders.Reference:
[6]: Professional in Business Analysis (PMI-PBA) Handbook, page 10
[7]: Business Analysis for Practitioners: A Practice Guide, page 29
[8]: Effective Communication Skills for Business Analysts, page 5
A project manager has noticed that the performance of a new team member has increased dramatically over the past few months The project manager has been measuring this team member's performance through the cost performance index (CPl) and schedule performance index (SPl) of work packages. The project manager has also assigned new. unrelated work packages to this team member The project manager wants to formally record the team member's success in the project documentation
What should the project manager do?
The best way to formally record the team member's success in the project documentation is to send a communication to management recognizing the team member's contributions. This will ensure that the team member's performance is acknowledged and appreciated by the relevant stakeholders, and that the project documentation reflects the team member's achievements. The other options are not as effective or appropriate as sending a communication to management. Attaching a note to the project management plan is not a formal way of recording the team member's success, and it may not be seen by anyone else. Holding a project team meeting may be a good way to celebrate the team member's contribution, but it does not document it for future reference. Recording the team member's contribution in the RAM is not relevant, as the RAM is a tool to assign roles and responsibilities, not to measure performance.Reference:
PMBOK Guide, 7th edition, page 215
PMI-PBA Exam Content Outline, 2018, page 12
A team member has indicated their user story will not be finished until the end of the iteration as their functional manager has requested they assist in resolving a high-priority production issue. What should the project manager do?
A project manager has been transferred to another country to work on a key project. The project manager successfully completed the planning phase and has started the execution phase, reporting good progress. During the last meeting with the project sponsor, the project manager was told that some stakeholders have complained that the project manager's emails are very harsh.
What should the project manager do to solve this situation?
Managing Communications Effectively and Efficiently | PMI1.
Communications management plan - Lovepmp2.
Managing Project Stakeholder Communication - Project Management Institute3.
21 Stakeholder Communication Strategies for Effective Engagement4.
Tips to Adjust Stakeholder Communication Plan for Change - LinkedIn5.
