A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be assigned to offices based on the policy owner's residential address.
Which routing approach supports this requirement?
A retail store wants an application to process a new customer loyalty account. The customer enters their contact information; including name, email, phone number, and address. This information is displayed in a data relationship.
What type of data relationship do you create?
A bookseller maintains a database of more than 10,000 book titles. You have been asked to configure a form that a allow users to select a book by title.
How do you configure the form?
With Pega's Situational Layer Cake approach, how do you configure a regional variation for Human Resources (HR) time off cases?
