At ValidExamDumps, we consistently monitor updates to the Pegasystems PEGAPCDC87V1 exam questions by Pegasystems. Whenever our team identifies changes in the exam questions,exam objectives, exam focus areas or in exam requirements, We immediately update our exam questions for both PDF and online practice exams. This commitment ensures our customers always have access to the most current and accurate questions. By preparing with these actual questions, our customers can successfully pass the Pegasystems Certified Pega Decisioning Consultant (PCDC) 87V1 exam on their first attempt without needing additional materials or study guides.
Other certification materials providers often include outdated or removed questions by Pegasystems in their Pegasystems PEGAPCDC87V1 exam. These outdated questions lead to customers failing their Pegasystems Certified Pega Decisioning Consultant (PCDC) 87V1 exam. In contrast, we ensure our questions bank includes only precise and up-to-date questions, guaranteeing their presence in your actual exam. Our main priority is your success in the Pegasystems PEGAPCDC87V1 exam, not profiting from selling obsolete exam questions in PDF or Online Practice Test.
In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?
To enable access to customer properties such as age, income, etc., in a decision strategy, the Data Import component is required. This component imports the relevant customer data into the strategy so it can be utilized for decision-making processes.
U+ Bank promotes credit card offers on its website and uses Pega Customer Decision Hub to personalize the offer for every customer. Now, the bank wants to lower the number of customers that leave the bank by showing a proactive retention offer to high churn risk customers instead. As an NBA analyst, you are tasked with creating a new applicability setting to comply with the new business rule. Which business issue or issues do you modify?
Business Issues and Groups in Pega CDH - Business issues (like Sales, Service, Retention) categorize customer engagement strategies. Each issue can have multiple groups representing specific goals (e.g., credit cards, loans under Sales).
Retention Issue - Since the objective is to retain customers who are at high risk of leaving, modifying the Retention issue aligns the strategy with the goal of reducing churn.
Steps to Modify Retention Issue:
Navigate to the Next-Best-Action Designer.
Select the Retention issue.
Update or create new applicability settings to identify high churn risk customers.
Configure actions (proactive retention offers) to be presented to these customers.
Pega Customer Decision Hub User Guide 8.7, Section 'Managing issues and groups,' explains how to configure and manage business issues including Retention.
Myco, a telecom company, uses Pega Customer Decision Hub to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.
As a decisioning consultant, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?
To test the visualization and rendering of the email content, including the replacement of placeholders with customer information, you use a seed list from the Test Message tab. A seed list allows you to send test emails to a predefined group of recipients, ensuring that the dynamic content is correctly rendered and personalized before the actual campaign is launched.
Next-Best-Action ensures that communication between the business and the customer is__________ and __________ (Choose Two)
Next-Best-Action Communication: Effective Next-Best-Action communication is both contextual and timely.
Contextual: Ensures that the actions or offers presented are relevant to the customer's current situation and preferences.
Timely: Ensures that the actions or offers are presented at the most appropriate time for maximum impact and engagement.
A bank wants to leverage Pega Customer Decision Hub's Next-Best-Action capability to promote new offers to each customer on their website. Which artifact do you need to configure to manage the communication between the Customer Decision Hub and external channels?
To manage the communication between Pega Customer Decision Hub and external channels for promoting new offers to each customer on their website, you need to configure a Real-time Container. Real-time Containers are used to deliver personalized content and actions to customers in real-time, based on their interactions with the website and other channels. They ensure that the most relevant offers are presented to each customer in a timely and contextually appropriate manner.
