Free Pegasystems PEGACPSA88V1 Exam Actual Questions

The questions for PEGACPSA88V1 were last updated On Dec 19, 2024

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Question No. 1

ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?

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Correct Answer: C

This option requires you to configure distinct mobile app channels because it involves customizing the look and feel of the mobile app for different user groups. A mobile app channel is a configuration layer that defines how users interact with your application on mobile devices. You can create multiple mobile app channels for different user groups or personas and apply different branding, security, or functionality settings to each channel. Reference: https://community.pega.com/knowledgebase/articles/mobile/86/configuring-mobile-app-channels


Question No. 2

You configure a service level to adjust assignment urgency to 100 when the goal interval lapses How does the assignment urgency impact the deadline and passed deadline intervals?

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Correct Answer: A

When the goal interval lapses and the assignment urgency is adjusted to 100, the urgency value continues to increment as configured for the deadline and passed deadline intervals. The urgency value determines how quickly an assignment needs attention and affects how assignments are prioritized in worklists and work queues. Reference: https://community.pega.com/knowledgebase/articles/case-management/86/configuring-service-levels


Question No. 3

Which two statements are true about insights? (Choose two.)

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Correct Answer: A, D

These two statements are true about insights. Insights are rules that Pega Platform uses to transform data queries into tables or visualizations that you can then share between users and embed in landing pages of your applications. Insights can include multiple data items that you can filter, sort, and group according to your business requirements. You can search for and select the fields that you want to include in an insight from the data objects that are available in your application. Reference: https://docs-previous.pega.com/reporting/87/visualizing-data-insights


Question No. 4

In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type. size, and age of the animal How do you configure the case life cycle to meet this requirement?

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Correct Answer: C

To meet the requirement, you can add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process. The condition can be based on a property that indicates whether the passenger is traveling with a service animal or not. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/adding-processes-case-life-cycle


Question No. 5

During testing you notice that the Send case status email step does not send an email Which work Item do you create in Agile Workbench to address this issue?

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Correct Answer: A

A bug is a work item that describes an error or defect in the application that prevents it from functioning as expected. A bug should be created in Agile Workbench to address the issue of the Send case status email step not sending an email. Reference: https://community.pega.com/knowledgebase/articles/pega-platform-capabilities/86/creating-bugs-agile-workbench


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