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A retail store wants an application to process a new customer loyalty account. The customer enters their contact information; including name, email, phone number, and address. This information is displayed in a data relationship.
What type of data relationship do you create?
In the context of creating a customer loyalty account where the customer's contact information is captured and displayed within the case, organizing and relating this data efficiently is key.
B . An Embedded data field: This option allows the contact information (name, email, phone number, address) to be structured as part of the case data in a coherent and integrated manner. Embedding this information ensures it is directly associated with each loyalty account case, facilitating data management and access within the application's data model.
A Data reference field (A) links to data instances outside the case, which is not the primary requirement here. A Case reference field (C) is used for linking cases together, which does not apply to this scenario of capturing contact information. A Query field (D) is intended for retrieving data based on a query, which is not relevant for directly embedding and displaying entered contact information within a case.
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does assignment urgency impact the deadline and passed deadline intervals?
When a service level's goal interval lapses and the urgency is adjusted to 100:
B . Urgency value continues to increment as configured. In Pega, urgency levels can continue to increase based on additional factors configured within the service level. This includes the urgency escalation that may occur at the deadline and passed deadline intervals. The adjustment to 100 does not cap the urgency; instead, it sets a new baseline from which further increments may occur as defined by the service level settings.
Which statement about responsive breakpoints is true?
Responsive breakpoints in UI design:
A . Responsive breakpoints trigger selected behaviors to optimize data presentation. Breakpoints are specific widths at which a site's layout will adjust to provide the best user experience. They help to ensure that no matter the size of the screen, from a mobile phone to a desktop monitor, the application presents data in an organized and readable manner.
A human resources application contains reports that are used to review hiring practices. The product manager has asked you to test the recent hire training report.
How do you run a unit test on the report?
To test a report, specifically the recent hire training report within a human resources application, the most direct and effective method is to run the report definition against actual data. This approach allows for the evaluation of the report's functionality, ensuring it meets the requirements and accurately reflects the data.
D . Run the report definition using the contents of a database table: This option involves executing the report definition to generate the report using data stored in a database table. It allows for the assessment of how well the report handles real data, including the correctness of the information displayed, the performance of the report, and whether it meets the product manager's requirements for reviewing hiring practices.
Creating a copy of the rule (A) and initializing the rule with test data using the run rule window (B) can be part of the development or debugging process but might not fully test the report under realistic conditions. Identifying a data test page to unit test the rule (C) is more applicable to testing rule logic rather than report output.
A development team plans to enhance functionality of an existing application by changing several user interface rules. The team would like to pilot the enhancements to a small group of users before rolling the changes out to the entire user base. What approach maximizes reuse and maintainability?
In a scenario where the development team plans to enhance functionality of an existing application and wants to pilot the enhancements to a small group of users first, maintaining high reuse and maintainability is crucial. The most effective approach is:
D . Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new version of the application: This method leverages Pega's versioning and application structure to facilitate controlled access to new features. By creating a new minor version of the ruleset for the updated UI rules, the changes are neatly encapsulated, making them easy to manage and deploy. Including this new ruleset version in a new version of the application allows for specific user groups to be targeted for the pilot without disrupting the main user base. This approach maximizes reuse by building on existing rulesets and maintainability by clearly segregating enhancements for easy management and rollback if necessary.
Options A, B, and C do not offer the same level of granularity and control over the deployment and access to the enhanced functionalities, making D the most suitable choice for achieving the objectives of reuse and maintainability while piloting new features.
