A developer discovers that a calculated property value is returning an unexpected result.
Which two features of the Trace tool allow you to diagnose the problem without affecting application performed? (Choose Two.)
When diagnosing a problem with a calculated property value that is returning an unexpected result, the Trace tool in Pega is invaluable for investigating the issue without impacting application performance. Specifically, the use of Breakpoints and the Watch function can provide deep insights:
A . Breakpoints: Allow you to pause the execution of the process at specific points, making it easier to examine the state and values of properties at those moments. This can help in identifying where in the process the unexpected value is being set or calculated.
C . The Watch function: Enables you to monitor the values of specified properties as the process executes. This can be particularly useful for tracking how the value of the calculated property changes over time or at specific steps in the process, helping to pinpoint the cause of the unexpected result.
The Event monitor (B) and The Clipboard tool (D) are valuable features within Pega's diagnostic tools suite, but they serve different purposes. The Event monitor is more about tracking and analyzing system events, while The Clipboard tool is used for viewing and manipulating the current state of clipboard pages, not specifically designed for diagnosing problems with property calculations in the same direct manner as Breakpoints and the Watch function.
Which studio do you use to configure a service level agreement (SLA) with a passed deadline?
Service Level Agreements (SLAs) with specific configurations like passed deadlines are typically set up in a more technical environment within Pega:
C . Dev Studio. Dev Studio provides advanced configuration capabilities needed for setting up complex SLAs, including those involving deadlines. It offers the tools required to define and manage the intricate aspects of SLAs that impact the processing timelines of cases.
How do you enable field-level auditing for properties?
In Pega, enabling field-level auditing for properties is typically done through the property rule form. By enabling the auditing feature on specific property rule forms, changes to those properties are automatically tracked and recorded by the system. This setup is essential for compliance, transparency, and historical data analysis purposes, allowing organizations to monitor and audit changes to critical data fields systematically.
A company often receives multiple IT tickets for the same issue, such as ''the office Wi-Fi is down.You configure Search duplicate cases step to identify duplicate IT tickets. What is the basic condition for the Search duplicate cases step?
When configuring the 'Search duplicate cases' step in a Pega application, especially for IT ticketing systems, the primary aim is to identify multiple tickets raised for the same underlying issue. The most straightforward and effective criterion for identifying duplicates in this context is the issue type, such as 'the office Wi-Fi is down.'
B . Issue type is same: This option targets the core reason behind the creation of a ticket. Since multiple individuals can report the same issue from various departments or locations, filtering by the issue type ensures that all reports concerning a single problem (e.g., Wi-Fi outage) are identified as duplicates. This approach helps in consolidating the efforts to address and resolve the issue efficiently, avoiding redundant work.
Filtering by the name of the submitter, department, or office location (Options A, C, and D) might miss duplicates reported by different users or from different areas, making 'Issue type is same' the most logical and effective criterion for identifying duplicates in IT ticketing scenarios.
A requirement states: The date of birth submitted for first grade students must be at least five years before September 1 of the current year.
Which three validation methods, when applied in combination, satisfy the requirement? (Choose Three)
To ensure that the date of birth submitted for first-grade students meets the requirement of being at least five years before September 1 of the current year, a combination of validation methods is necessary for comprehensive and effective validation.
A . When rule: Can be used to determine if the provided date of birth satisfies the age condition relative to September 1 of the current year, serving as a condition in process flows or UI elements.
D . Validation rule: Enables the definition of broader validation criteria that can encompass complex logic, including checking the student's age based on their date of birth in relation to a specific cutoff date.
E . Edit validate rule: Provides a mechanism for implementing pattern-based validations or more intricate checks, including verifying that a date of birth makes a student eligible for first grade based on age.
Calendar control (B) facilitates user input but does not enforce the specific age requirement on its own. Using the Date data type (C) ensures the field accepts dates, but without additional validation logic, it doesn't guarantee compliance with the age requirement.