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Which two activities align with the ''Check'' stage of the Plan-Do-Check-Act cycle when applied to the process of managing an internal audit program as described in ISO 19011?
Scenario 9: Techmanic is a Belgian company founded in 1995 and currently operating in Brussels. It provides IT consultancy, software design, and hardware/software services, including deployment and maintenance. The company serves sectors like public services, finance, telecom, energy, healthcare, and education. As a customer-centered company, it prioritizes strong client relationships and leading security practices.
Techmanic has been ISO/IEC 27001 certified for a year and regards this certification with pride. During the certification audit, the auditor found some inconsistencies in its ISMS implementation. Since the observed situations did not affect the capability of its ISMS to achieve the intended results, Techmanic was certified after auditors followed up on the root cause analysis and corrective actions remotely During that year, the company added hosting to its list of services and requested to expand its certification scope to include that area The auditor in charge approved the request and notified Techmanic that the extension audit would be conducted during the surveillance audit
Techmanic underwent a surveillance audit to verify its iSMS's continued effectiveness and compliance with ISO/IEC 27001. The surveillance audit aimed to ensure that Techmanic's security practices, including the recent addition of hosting services, aligned seamlessly with the rigorous requirements of the certification
The auditor strategically utilized the findings from previous surveillance audit reports in the recertification activity with the purpose of replacing the need for additional recertification audits, specifically in the IT consultancy sector. Recognizing the value of continual improvement and learning from past assessments. Techmanic implemented a practice of reviewing previous surveillance audit reports. This proactive approach not only facilitated identifying and resolving potential nonconformities but also aimed to streamline the recertification process in the IT consultancy sector.
During the surveillance audit, several nonconformities were found. The ISMS continued to fulfill the ISO/IEC 27001*s requirements, but Techmanic failed to resolve the nonconformities related to the hosting services, as reported by its internal auditor. In addition, the internal audit report had several inconsistencies, which questioned the independence of the internal auditor during the audit of hosting services. Based on this, the extension certification was not granted. As a result. Techmanic requested a transfer to another certification body. In the meantime, the company released a statement to its clients stating that the ISO/IEC 27001 certification covers the IT services, as well as the hosting services.
Based on the scenario above, answer the following question:
Is the purpose of reviewing previous surveillance audit reports in the recertification activity for Techmanic appropriately defined?
Comprehensive and Detailed In-Depth
C . Correct Answer:
Recertification reviews the overall ISMS performance over the certification cycle, not just past audit findings.
A . Incorrect:
Previous audit findings do not replace the need for a full recertification audit.
B . Incorrect:
Recertification is not about industry benchmarking---it is about ISMS effectiveness.
Relevant Standard Reference:
EquiBank is undergoing an external audit of its financial management system. The auditors evaluate the logic of transactions processed by EquiBank's financial software. To ensure accuracy, they use simulations to validate operations, calculations, and controls programmed in the software applications. What type of Computer-Assisted Audit Technique (CAAT) is used?
Comprehensive and Detailed In-Depth
C . Correct Answer:
Data test techniques simulate transactions within financial software to verify logic, calculations, and programmed controls.
ISO 19011:2018 recognizes CAATs as audit tools that validate data processing integrity.
A . Incorrect:
Plotting and cartography software is used for geospatial analysis, not financial transaction testing.
B . Incorrect:
Utility software supports general IT functions but does not conduct audit simulations.
Relevant Standard Reference:
ISO 19011:2018 Clause 6.4.10 (Use of CAATs in Auditing)
AppFolk, a software development company, is seeking certification against ISO/IEC 27001. In the initial phases of the external audit, the certification body in discussion with the company excluded the marketing division from the audit scope, although they stated in their ISMS scope that the whole company is included. Is this acceptable?
No, the audit scope should reflect all of the organization's divisions that are covered by the ISMS. If the ISMS scope stated that it includes the whole company, the audit scope should align with this unless specifically justified and agreed upon by all stakeholders.
Which one of the following should be reviewed against the audit criteria to determine audit findings?
* Audit Findings: These are the results of evaluating collected audit evidence against the predetermined audit criteria.
* Audit Evidence: Objective, verifiable information gathered through interviews, observations, document reviews, etc., that supports the audit findings.
* Audit Criteria: The standards, policies, procedures, or requirements of the ISMS that are used as benchmarks for the audit.
The Process: Auditors compare collected audit evidence against the audit criteria to determine whether there is conformity or nonconformity, leading them to generate audit findings.
* ISO/IEC 27001:2022, Section 9.2 (Internal Audit): Discusses the process of gathering audit evidence and documenting nonconformities (which form a basis for audit findings).
