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In the Vendor Lead to Channel Opportunity process, which job role is responsible for accepting or rejecting leads?
In the Vendor Lead to Channel Opportunity process, the 'Channel Sales Manager' (A) accepts or rejects leads assigned by the vendor, overseeing channel strategy and partner readiness. The 'Partner Sales Manager' (B) and 'Channel Sales Representative' (D) are partner-side, handling post-acceptance tasks. 'Vendor Sales Manager' (C) and 'Vendor Sales Representative' (E) focus on lead creation and assignment, not acceptance. The corrected answer (Acts: 1) aligns with Oracle's channel oversight role.
Quotes may have one of four statuses. During which status might a Sales Manager be required to approve an out-of-policy discount?
In Oracle CX Sales, quote statuses include Created, Pending Review, Pending Customer Approval, and Approved. 'Pending Review' (C) is when a Sales Manager might approve an out-of-policy discount, as it's the internal review stage before finalization. 'Pending Customer Approval' (A) is post-internal approval, for customer sign-off. 'Created' (B) is too early, pre-review. 'Approved' (D) is post-approval, completed. The answer (Ads: 3) fits Oracle's quote approval process.
In the Vendor Lead to Channel Opportunity process, which job role is responsible for assigning an opportunity (generated by converting a lead) to the appropriate partner?
In the Vendor Lead to Channel Opportunity process, the 'Channel Account Manager' (B) is responsible for overseeing partner relationships and assigning opportunities to the appropriate partner after lead conversion. This role ensures alignment between vendor goals and partner execution. The 'Channel Sales Manager' (A) focuses on broader channel strategy, while 'Partner Sales Representative' (C) and 'Partner Sales Manager' (D) are partner-side roles, not typically responsible for vendor-side assignments. The corrected answer (RDS: 2) fits Oracle's channel management hierarchy.
Which two statements are true about the lead qualification process?
In Oracle CX Sales, lead qualification uses structured tools. 'Lead qualification templates are a series of questions and responses that generate a lead score' (B) is true, as templates assess lead quality via scored criteria. 'Leads are analyzed by lead qualification templates' (C) is also true, describing how templates evaluate leads systematically. 'Lead qualification templates are the only method' (A) is false, as manual qualification is also possible. 'The lead rank determines the lead score' (D) is incorrect; lead score influences rank, not vice versa. The answer (Ans: 2, 3) matches Oracle's lead management framework.
Which two job roles are involved in the Convert Lead to Opportunity process?
In Oracle CX Sales, the Convert Lead to Opportunity process involves operational and oversight roles. The 'Sales Manager' (C) supervises the conversion, ensuring quality. The 'Sales Representative' (D) executes it, qualifying and converting leads. The 'Partner Sales Representative' (A) and 'Channel Account Manager' (B) are channel-specific, while the 'Channel Sales Manager' (E) focuses on channel strategy, not direct conversion. The corrected answer (Ans: 3, 4) fits Oracle's standard sales process.
