Your customer has warned you that non-English speakers are going to get access to articles but all your articles are written in English.
Which option allows the customer to address the problem, so that all users can get articles in their native language?
Your customer sells many kinds of specialized electronics equipment. When creating a service request (SR), an agent searches the product categories and chooses the appropriate type of equipment for that SR.
Identify three advantages of selecting the category correctly.
Which three statements are true about building Digital Customer Service (DCS) applications?
What three things should you do once you have established a global default coverage?
You have been instructed to implement the ''My Knowledge'' page for your customer's Engagement Cloud site.
Which is the correct first action in configuring ''My Knowledge''?
