Question No. 1

A scheduler has created center-points for the technicians located in a regional office.

The requirement is for these technicians to predominantly stay strictly within the 5-mile radius when receiving Job assignments.

Which configuration puts the most restrictions on the radius for the technicians?

AHome zone radius = 5 miles with overstep weight 4

BHome zone radius = 5 miles with overstep weight 9999

CHome zone radius = 5 miles with overstep weight 2000

DHome zone radius = 5 miles with overstep weight 600

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Correct Answer: A

Question No. 2

Which two statement are correct regarding activity assignment via Collaboration?

AAn activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in Oer for it to be assigned.

BAn activity broadcasted via Collaboration as part of an Immediate routing plan schedule gets assigned to the first technician to accept it.

CAn activity broadcasted via Collaboration as part of any type of routing plan schedule gets assigned to the first technician to accept it.

DAn activity dragged and dropped into a Collaboration chat with a resource can be automatically assigned without the resource having to accept It.

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Correct Answer: A, B

Question No. 3

A scheduled activity with an 'Installation' work skill existSiin a bucket and is ready to be routed.

A resource within that bucket - John Smith - has no individual work skills designated on his resource record in Oracle Field Service Cloud (OFSC), but he qualifies for that activity in all other aspects.

Which statement is correct regarding how routing handles work skill matches in this situation?

ARouting will not assign that activity to John Smith due to a soft skills mismatch.

BRouting will not assign that activity to John Smith due to a work skills mismatch.

CRouting will consider assigning that activity to John Smith because if a resource has no specific work skills designated on their record, they are assumed to have all skills at levels of 100.

DRouting will only consider assigning that activity to John Smith if no other resources in the bucket have the 'Installation' work skill directly designated on their records either.

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Correct Answer: B

Question No. 4

A customer requires that their dispatchers have the ability to modify activity start and end times for their technicians via the Core Manage interface when necessary.

Which option enables that ability?

AEnable the 'Allow activity reorder inside the route' feature within the Dispatcher User Type.

BEnable the 'Allow action time adjustment in Manage' feature within the Add Activity/Activity Details context.

CEnable the 'Allow action time adjustment in Manage' feature for the Dispatcher User Type.

DVerify that access to Mobility is enabled within the Dispatcher User Type.

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Correct Answer: C

Question No. 5

A Company has a policy that "Gas Leak" and "Repair" Activity Types must be scheduled immediately to the nearest field resource.

In addition, the company needs to ensure that the system routes gas leaks with a higher priority than repairs.

What configuration must be used to support this requirement?

ASet the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Gas Leak, Repair. Set the route plan run schedule = immediately.

BSet the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Repair, Gas Leak. Set the route plan run schedule = immediately.

CSet a message step that updates the Resource ID property on the activity with the ID of the closest resource to the job when the activity is added to the bucket.

DCreate a route plan with the cost of not assigning set higher for 'Gas Leak' than 'Repair' and set the run schedule to Run Routing = Recurrent and Interval = 1 min.

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Correct Answer: A

Free Oracle 1Z0-1003-22 Exam Actual Questions

The questions for 1Z0-1003-22 were last updated On Nov 19, 2024