an action that the administrator should take to identify the virtual desktops in the environment that are using the most resources and causing resource contention isFilter the virtual desktops by Constrained: High. Constrained is a metric that indicates how often a virtual machine is unable to get its requested CPU resources. A high value means that the virtual machine is frequently starved for CPU and may experience performance degradation. By filtering the virtual desktops by Constrained: High, the administrator can see which ones are suffering from resource contention and take appropriate actions such as migrating them to less loaded hosts or increasing their CPU allocation.

https://portal.nutanix.com/page/documents/details?targetId=Prism-Central-Guide-Prism-v6_0:mul-tasks-view-page-pc-r.html

https://next.nutanix.com/community-blog-154/new-x-play-actions-in-prism-central-2021-7-40005

The Prism Central Playbook Action is a tool that allows you to automate tasks based on triggers, such as events, alerts, or webhooks.You can define a series of actions (called a playbook) that perform operations on your infrastructure, such as adding or reducing resources on a VM2.

To use the Playbook Action for VMs, you need to meet some prerequisites, such as:

The Prism Central version must be 2020.11 or later.

The AOS version must be 5.15 LTSR or later.

The hypervisor must be AHV or ESXi.

The VMs must have Nutanix Guest Tools (NGT) installed and enabled3.

One of the possible reasons why the Playbook Action is no longer being triggered is thatthe virtual desktop CPU Usage alerts were not cleared.According to the Prism Central guide3, ''If an alert has been triggered once and has not been cleared yet, then it will not trigger any action again until it has been cleared''. Therefore, if the CPU Usage alert remains active for a virtual desktop, it will prevent the Playbook Action from adding more vCPUs to it.

https://www.nutanix.com/support-services/training-certification/certifications/certification-details-nutanix-certified-professional-ncp-euc-v6

https://docs.citrix.com/en-us/citrix-daas/install-configure/machine-catalogs-create.html

A gold image is a master image that contains the operating system, drivers, patches, and configurations for a virtual desktop. A non-persistent Citrix MCS environment is one where virtual desktops are created from a gold image and discarded after each user session.

Citrix Machine Creation Services (MCS) is a tool that uses a gold image to create and manage virtual machines for Citrix Virtual Apps and Desktops environments.MCS can create different types of machines, such as pooled random, static assigned, or dedicated2.

One of the challenges of using MCS is managing multiple gold images for different user groups or application needs. Updating multiple gold images can be time-consuming and error-prone.Therefore, it is recommended to use a single base image without any applications and leverage another tool such as Microsoft System Center Configuration Manager (SCCM) to deliver applications dynamically to the cloned virtual desktops3.

This approach can simplify image management, reduce storage consumption, improve performance, and enhance user experience.SCCM can also provide additional features such as patch management, compliance enforcement, inventory reporting, etc.3

The feature in Nutanix that would be used to complete the task of deploying virtual desktops to a Hyper-V Nutanix cluster with writable differencing disks using a read-only master image with clones that link back to the image is Shadow Clones. Shadow Clones allow for the creation of a snapshot or a clone of a VM that uses the original VM's disks as read-only, and only writes changes to a separate differencing disk. This is useful when deploying virtual desktops as it can reduce storage requirements and improve performance.

Nutanix shadow clones are a feature that enables distributed caching of virtual disks (vDisks) that are in a multi-reader scenario.This can improve performance and reduce network traffic for scenarios such as VDI or private clone boot storms1

According to Nutanix documentation, to use more than two monitors with Frame, you need to deploy the Frame App. The Frame App provides multi-monitor support, whereas using Frame through web browsers is currently limited to two monitors.

Frame Appis a native application that provides a better user experience for accessing Frame desktops and applications than a web browser1. Frame App supports the Frame multi-monitor feature automatically.If an end user has more than one monitor attached to their device, Frame App prompts the user if they want to use all of their monitors1.Frame Administrators do not have to enable explicitly multi-monitor support for Frame App users1.