When using an out-of-band API connection with your sanctioned cloud service, two capabilities available to the administrator are: to quarantine malware and to find sensitive content. An out-of-band API connection is a method of integrating Netskope with your cloud service provider using the APIs exposed by the cloud service. This allows Netskope to access the data that is already stored in the cloud service and perform retrospective inspection and enforcement of policies. One capability that the administrator can use with an out-of-band API connection is to quarantine malware. This means that Netskope can scan the files in the cloud service for malware, ransomware, phishing, and other threats, and move them to a quarantine folder or delete them if they are found to be malicious. Another capability that the administrator can use with an out-of-band API connection is to find sensitive content. This means that Netskope can scan the files in the cloud service for sensitive data, such as personal information, intellectual property, or regulated data, and apply data loss prevention (DLP) policies to protect them. For example, Netskope can encrypt, redact, or watermark the files that contain sensitive content, or notify the administrator or the file owner about the exposure.Reference:Netskope API ProtectionReal-time Control and Data Protection via Out-of-Band API

In this scenario, a user is connected to a cloud application through Netskope's proxy, which is a deployment method that allows Netskope to intercept and inspect the traffic between the user and the cloud application in real time. In this case, Netskope can collect and display various information about the user and the cloud application at Skope IT, which is a feature in the Netskope platform that allows you to view and analyze all the activities performed by users on cloud applications. Some of the information that is available at Skope IT are: username, device location, account instance, URL category, user activity, and cloud app risk rating. Username is the name or identifier of the user who is accessing the cloud application. Device location is the geographical location of the device that the user is using to access the cloud application. Account instance is the specific instance of the cloud application that the user is accessing, such as a personal or enterprise instance. URL category is the classification of the web page that the user is visiting within the cloud application, such as Business or Social Media. User activity is the action that the user is performing on the cloud application, such as Upload or Share. Cloud app risk rating is the score that Netskope assigns to the cloud application based on its security posture and compliance with best practices. Destination IP, OS patch version, file version, and shared folder are not information that is available at Skope IT in this scenario, as they are either unrelated or irrelevant to the proxy connection or the Skope IT feature.Reference:[Netskope Inline CASB], [Netskope Skope IT].

In the exhibit, a user is uploading a file containing PCI-DSS data to the corporate Google Drive instance. Despite the policy that blocks DLP (Data Loss Prevention) uploads being active, the upload is not blocked. This indicates that the policy is not applied in the correct order.

Netskope applies policies in a top-down manner. If there are multiple policies that could apply to an action, the order in which the policies are evaluated is crucial. In this case, another policy might be allowing the upload before the DLP policy can block it. Ensuring that the DLP policy is higher in the order can resolve this issue.

Netskope policy configuration and enforcement documentation.

Details on how Netskope processes and applies policies based on their order in the policy list.

SaaS API-enabled Protection is a primary function in the Netskope platform that allows customers to connect their sanctioned SaaS applications to Netskope using out-of-band API connections. This enables customers to find sensitive content, enforce near real-time policy controls, and quarantine malware in their SaaS applications without affecting user experience or performance. If you want to use an out-of-band API connection into your sanctioned Microsoft 365 OneDrive for Business application to achieve these goals, you should use SaaS API-enabled Protection as the primary function in the Netskope platform. DLP forensics, Risk Insights, and IaaS API-enabled Protection are not primary functions in the Netskope platform that can be used to connect your application to Netskope.Reference:[Netskope SaaS API-enabled Protection].

To restrict cloud users from uploading data to risky cloud storage services as defined by the Cloud Confidence Index (CCI) in the Netskope platform, you would use the following policy elements:

Category: This policy element allows you to define and restrict actions based on the category of the cloud application. For example, you can categorize cloud storage services and create policies that restrict uploads to any application that falls under this category.

Cloud Confidence Level: This policy element leverages the Cloud Confidence Index (CCI), which rates the risk level of cloud applications. By using the Cloud Confidence Level, you can create policies that restrict uploads to applications with a low confidence level, thereby preventing data uploads to risky cloud storage services.

Using the Netskope Knowledge Portal documentation, specifically under policy configuration and enforcement, which details how to use categories and Cloud Confidence Level in policy creation.

Postman collection and API documentation that describes the usage of these elements in the Netskope API.