You are creating a survey asking how much people like your company's products.
You have the following requirements:
* You need to ask a series of single answer questions.
* Your questions are to be grouped by topic.
* You need to have the same rating scale for the answers, so that respondents can easily select a value from the scale to answer each question.
Which type of question should you add to your survey?
https://docs.microsoft.com/en-us/dynamics365/customer-voice/available-question-types
Your company's marketing team is reviewing insights for several marketing pages that have been used in a recent customer journey. The team reports that the number of submissions for one marketing page is greater than the total number of submissions for the entire customer journey.
You need to help the team understand why the number of submissions is greater than expected.
What do you tell the team?
You need to send follow-up emails based on the closing of an Opportunity in Dynamics 365 Sales. You decide to create a custom trigger in Dynamics 365 Customer Insights - Journeys. Which condition must be met to use the trigger in a journey?
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not adhere to all five standards.
You need to ensure that future emails adhere to these standards.
Solution: You examine all existing templates. Upon identifying those that do not meet standards, you make appropriate adjustments to the non-conforming templates.
Does this meet the goal?
You need to set up a behavioral lead scoring model to identify leads who are sales ready.
You set your sales ready lead score to 50. Now you want to use the grading system to show which leads are Good, Average or Poor.
Which two grading models should you use? Each correct answer presents a complete solution.
