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The stage EARLY DESIGN involves converting user needs and user requirements into - choose three:
A Usability evaluation report is a document reporting the results of a usability test, a_________ or a user survey.
Usability evaluation
A process through which information about the usability of an interactive system is gathered in order to improve the interactive system (known as formative usability evaluation) or to assess the merit or worth of an interactive system (known as summative usability evaluation).
Note:
1. Usability evaluation is a common term for
a. Usability test;
b. User survey;
c. Usability inspection.
Which two of the following are considered stakeholders but NOT users of a car rental website?
Stakeholders may or may not be users. Stakeholders are not considered to be users if they are affected by an interactive system but don't interact with it or use its output.
Examples of stakeholders who are not users:
1. The non-technical managers of a team of technical users.
2. People affected by the noise produced by an interactive system.
3. Marketers affected by the impact of the use of the interactive system on the brand.
Examples:
1. A customer (user) uses a car reservation website to make a reservation - The customer is a primary user of the system.
2. A customer (user) calls the reservation centre where a customer service representative uses the same system to make the reservation for them -The customer is an indirect user of the system.
Which one of the following statements does NOT illustrate an important principle for the human-centred design of a new e-commerce website?
