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Which one of the following statements best describes the purpose of allocating requirements?
Allocating requirements is the process of assigning stakeholder and solution requirements to solution components, releases, and organizational areas. The purpose of this process is to maximize the business value delivered by the solution, by ensuring that each requirement is addressed by the most appropriate component, release, or area. Allocating requirements also helps to manage dependencies, risks, and priorities among requirements.Reference:
Business Analysis Expert Certification, CCBA | IIBA, section ''Who can Become a CCBA?''
A Guide to the Business Analysis Body of Knowledge (BABOK Guide), version 3, section 6.4 ''Allocate Requirements''
You are the business analyst in your organization. Management comes to you with a customer complaint that they'd like you to analyze. What's the common task associated with customer complaints or loss of revenue?
Evaluation of a business need is a common task associated with customer complaints or loss of revenue, as it involves identifying and analyzing the root causes of the problem, the impact on the organization and the stakeholders, and the potential solutions and benefits. Evaluation of a business need helps to define the scope and objectives of the business analysis work and to justify the value proposition of the proposed solution.
A Chief Information Officer (CIO) was discussing a solution approach for a technology project in a meeting where a business analyst (BA) was also present. Stakeholders were discussing advantages and disadvantages of each solution approach. What should be the top priority for the BA in assessing the solution approach?
Comprehensive and Detailed TheBA should prioritize trade-offs and stakeholder valueto ensure that the selected solutionmaximizes benefits while minimizing risks and costs.
BABOK Guide (Chapter 6.1 - Define Solution Approach)emphasizes thatevaluating trade-offs ensures that stakeholders receive the most valuable and feasible solution.
Strategic design options (Option A)help in brainstorming but do not assess value trade-offs.
Balanced scorecard alignment (Option C)is useful but not the top priority in selecting an approach.
Total cost of ownership (Option D)is important but is only one factor in evaluating trade-offs.
As a business analyst, you should work to identify opportunities to improve the operations of your organization. Which one of the following improvement opportunities aims to improve the experience of the customer?
According to the BABOK Guide, one of the goals of business analysis is to enable successful change that delivers value for stakeholders.Value can be defined as the worth, importance, or usefulness of something to a stakeholder within a context1.One of the ways to deliver value is to improve the experience of the customer, which is the external stakeholder who consumes or benefits from the products or services provided by the enterprise2.Improving the purchasing process is an example of an improvement opportunity that aims to enhance the customer experience, as it can make it easier, faster, or more convenient for the customer to buy the productsor services they need or want3.Reference:1: BABOK Guide, version 3, section 1.2, page 52: BABOK Guide, version 3, section 2.2.2, page 163: BABOK Guide, version 3, section 6.1.4, page 184.
A business analyst wants to host a brainstorming session with eight key stakeholders. In preparation for this event, the business analyst should designate which one of the following rules for the session?
Brainstorming is a technique that involves generating a large number of ideas from a group of participants in a creative and spontaneous manner. The purpose of brainstorming is to explore different perspectives, stimulate innovation, and identify potential solutions. One of the rules for brainstorming is to allow any ideas for possible solutions, even if they are not in the defined area of interest. This rule encourages participants to think outside the box, avoid criticism or judgment, and build on each other's ideas.This rule can help to generate more diverse and original ideas, and to discover new opportunities or connections12
Option A is incorrect because creating a goal for the number of ideas the group should generate is not a rule for brainstorming. While having a goal can help to motivate and focus the group, it can also limit the creativity and quality of the ideas.The goal should be flexible and realistic, and not compromise the purpose of brainstorming3
Option C is incorrect because setting a time limit for the session is not a rule for brainstorming. While having a time limit can help to manage the session and avoid wasting time, it can also pressure the group and hinder the flow of ideas.The time limit should be appropriate and adjustable, and not interfere with the process of brainstorming4
Option D is incorrect because rating each idea that is generated is not a rule for brainstorming. Rating ideas is a part of the evaluation and selection process, which should be done after the brainstorming session. Rating ideas during the session can discourage the group and reduce the quantity and diversity of the ideas.The rule is to defer judgment and evaluation until all the ideas are generated12Reference:Business Analysis Techniques - ECBA, CCBA, CBAP Endorsed, Section 7.1: Brainstorming;Certification of Capability in Business Analysis (CCBA) - Simplilearn, Module 6: Elicitation and Collaboration, Lesson 6.2: Prepare for Elicitation;Business Analysis Body of Knowledge (BABOK Guide), Section 10.1: Brainstorming, 10.1.3.2: Time Limit;Doing Better Brainstorming: A Business Analyst's Guide.
Topic 2, Exam Pool B
