Free IIBA CCBA Exam Actual Questions

The questions for CCBA were last updated On Jan 17, 2025

Question No. 1

You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year. What does the $300,000 represent?

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Correct Answer: B

The maximum price of $300,000 is a constraint that the solution must be bound to. The solution does not have to cost $300,000, it just cannot exceed this limit.

Answer A is incorrect. A budget is the defined amount of funds to implement a solution. In this instance, the stakeholder will accept a maximum of $300,000 or less for a solution. Because a solution has not been identified the budget is not yet known.

Answer D is incorrect. Requirements are the characteristics of the solution, not the constraint of the price. Answer C is incorrect. A solution has not yet been proposed so the cost of the solution is still unknown.


Question No. 2

Bradley is working with the business analyst Marsha to prioritize requirements for their organization. Marsha insists that the requirements be ranked on the cost-benefits analysis of the relative value to the organization. What type of prioritization approach does Marsha want to use in this scenario?

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Correct Answer: B

Marsha wants to utilize the business value of the requirements using a cost-benefit analysis of each requirement. The requirements with the higher value are most important.

Answer A is incorrect. This is not a valid approach to be used in this scenario.

Answer D is incorrect. There is not a basis for prioritization called the CBR ratio; this is not

a valid choice. Answer C is incorrect. Urgency prioritizes requirements based

on time sensitivity.


Question No. 3

Mary is the business analyst for your organization. She asks you what the purpose of the assess capability gaps task is. Which of the following is the best response to give Mary?

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Correct Answer: C

The assessment of capability gaps is a business analysis task to identify new capabilities required in order to meet the business need.

Answer D is incorrect. This is the definition of the business goal.

Answer A is incorrect. This is the definition of a resource skill assessment which may be included as part of the assessment of capability gaps.

Answer B is incorrect. This is a description of root cause analysis.


Question No. 4

Martha is the business analyst for her organization and she's been asked to help create a SMART goal for her company. Which one of the following organizational goals could be considered SMART?

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Correct Answer: B

SMART means that the goals are specific, measurable, achievable, relevant, and time-bounded. The only goal that meets all of these requirements is the goal to increase revenue by ten percent by January 15.

Answer C is incorrect. This is not an example of a SMART goal because there is no deadline. Answer D is incorrect. This is not an example of a SMART goal because there is no deadline. Answer A is incorrect. This is not an example of a SMART goal because there is no deadline.


Question No. 5

A business analyst (BA) is tasked with performing a gap analysis between two existing systems to combine into a single system or run just one system. Which of the following modelling formats will show the requirements for both systems side by side?

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Correct Answer: B