The following Business Case is constructed properly. ''During most of 2008 Division 16 experienced a 4.2% product return rate versus a target of nearly no returns. This costs the company a whole bunch of money.
As we identify customer and supplier requirements for a SIPOC we are urged to use the RUMBA approach which stands for Reasonable, Understandable, _____________, Believable and Achievable.
Which of the following would likely not be a CTQ (Critical-to-Quality) for the purchase of a product?
With a Fishbone Diagram we use the legs to define each source of a potential defect and along the legs we enter each potential means by which a defect could be introduced into our process.
Benefits and working conditions would be primarily the concern of which of the following?