Free HRCI SPHR Exam Actual Questions

The questions for SPHR were last updated On Feb 18, 2025

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Question No. 1

You have been asked to complete an HR audit of your organization. Which of the following is NOT a tool or technique that's appropriate for an HR audit?

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Correct Answer: C

Answer option C is correct.

Classroom training is a skills-enhancing approach to learning, not to completing an HR audit.

Answer option A is incorrect. Checklists are a valid approach to completing an HR audit.

Answer option D is incorrect. Surveys are a valid approach to completing an HR audit.

Answer option B is incorrect. Questionnaires of employees and management are a valid approach to completing an HR audit.


Chapter: Human Resource Development

Objective: Talent Management

Question No. 2

On November 13, 2000 CFR Part 60-2 was revised to address affirmative action to make the rules more accessible and easier to implement. Which of the following statements is not part of this significant update to the Affirmative Action program in CFR Part 60-2?

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Correct Answer: C

Answer option C is correct.

The update to CFR Part 60-2 was revised and allowed employers with fewer than 150 employees, not 100, permission to prepare a job group analysis that uses EEO-1 categories as job groups.

Answer options B, A, and D are incorrect. These statements are part of the CFR Part 60-2 revision.


Chapter: Workforce Planning and Employment

Objective: Federal Employment Legislation

Question No. 3

An employee with a bachelor's degree, an employee who speaks English as a second language, and an individual over the age of 40 are all examples of what?

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Correct Answer: A

Answer option A is correct.

Diversity simply means ''the differences among people.'' Although diversity encompasses protected-class characteristics (D) and can be a measure of non-discriminatory hiring practices (C), it represents the differences of all employee behaviors and classifications. Knowledge management programs (B) refer to the ability of the employer to retain and apply the collective knowledge of their workers to achieve strategic aims.

Chapter: Employee and Labor Relations

Objective: Review Questions


Question No. 4

Part of organizational development is a commitment to quality. What quality control tool shows categories of failures from largest to smallest in a bar chart?

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Correct Answer: C

Answer option C is correct.

A Pareto chart is a special histogram in that it shows categories of failures from the largest failure to the smallest failure. The idea is that the project team or organizational development team will attack the largest problems first.

Pareto chart

A Pareto chart is a special type of bar chart where the values being plotted are arranged in descending order. The graph is accompanied by a line graph, which shows the cumulative totals of each category, left to right. The chart is named after Vilfredo Pareto, and its use in quality assurance was popularized by Joseph M. Juran and Kaoru Ishikawa.

A Pareto chart is a histogram where items (such as number of defects) are ordered by frequency of occurrence, as shown in the below example:

Example of a Pareto chart

It is a type of chart that consists both bars and a line graph, where individual values are represented in descending order by bars, and the cumulative total is shown by the line.

Answer option A is incorrect. A histogram is simply a bar chart and isn't ordered from largest to smallest.

Answer option D is incorrect. A fishbone diagram is also known as an Ishikawa diagram or a cause and effect chart.

Ishikawa diagram

The Ishikawa diagram (or fishbone diagram or also cause-and-effect diagram) is a diagram that shows the causes of a certain event. A common use of the Ishikawa diagram is to identify potential factors causing an overall effect. It helps identify causal factors and root causes.

It is known as a fishbone diagram because of its shape, similar to the side view of a fish skeleton. It is considered as a basic tool of quality management.

Answer option B is incorrect. A control chart shows trend analysis by tracking the results of measurements over time.

What are control charts?

Control charts are graphical representations of different processes. These charts contain the maximum and minimum values allowed. Control charts are used to determine whether or not a process is stable or has predictable performance. A process is considered out of control when a data point exceeds a control limit or if seven consecutive points are above or below the mean.


Chapter: Human Resource Development

Objective: Organization Development

Question No. 5

As a Senior HR Professional, you may have to work with the board of directors on some organizational issues and goals. How does the board of directors come into existence?

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Correct Answer: C

Answer option C is correct.

Shareholders elect the board of directors.

Answer option A is incorrect. The founder of the company doesn't choose the board - the shareholders of the company do.

Answer option B is incorrect. Members of the board may be employees, but it's the shareholders that elect the board, not HR.

Answer option D is incorrect. The shareholders of the company determine who will serve on the board, not regulations or laws.


Chapter: Business Management and Strategy

Objective: Corporate Governance