Free HRCI SPHR Exam Actual Questions

The questions for SPHR were last updated On Nov 20, 2024

Question No. 1

Which of the following union security clauses specifies that all employees must either join the union or pay union dues if they choose not to join the union?

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Correct Answer: C

Answer option C is correct.

The agency shop clause specifies that all employees must either join the union or pay union dues if they choose not to join the union.

Answer option B is incorrect. The closed shop clause requires that all new hires be members of the union before they are hired.

Answer option A is incorrect. The maintenance of membership clause allows employees to choose whether to join the union, but once they join, they must remain members until the expiration of the contract.

Answer option D is incorrect. The union shop clause requires that all employees join the union within a grace period specified by the contract.

Chapter: Employee and Labor Relations

Objective: Union Organization


Question No. 2

You are the Senior HR Professional for your organization. You've just written the following statement in your company's code of conduct: the use of business resources for personal gain compromises the integrity of our company. What does this statement accomplish in the code of conduct?

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Correct Answer: A

Answer option A is correct.

This statement is an ethical or value statement for your company's code of conduct. It specifically addresses the conflict of interest.

Answer option C is incorrect. A conduct statement describes how an employee is to act in given situations.

Answer option B is incorrect. An honesty statement defines the expectations for all employees to act honestly in the workplace.

Answer option D is incorrect. The gift statement addresses the acceptance, price limit, and refusal of gifts to employees that could be construed as gifts.


Chapter: Business Management and Strategy

Objective: Corporate Governance

Question No. 3

As an HR Professional you must be familiar with the project management processes and the stakeholders of projects. All projects can map to the project management lifecycle. Which one of the following best describes the project management lifecycle?

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Correct Answer: C

Answer option C is correct.

The project management lifecycle is the flow of project management activities through the five process groups of initiating, planning, executing, controlling, and closing.

Answer option A is incorrect. This answer describes the project life cycle - which is unique to each project; not universal to all projects.

Answer option B is incorrect. This answer describes the integrated nature of projects where performance in each knowledge area can affect the performance of all other knowledge areas.

Answer option D is incorrect. This answer describes project integration management - the coordination of all necessary project management processes throughout the nine knowledge areas of project management.


Chapter: Core Knowledge Requirements for HR Professionals

Objective: Project Management Concepts

Question No. 4

Ned is an HR professional for his organization and he's analyzing how employees complete certain tasks on the assembly line. There have been some complaints and claims over the past few months of repetitive stress injuries and cumulative trauma injuries to employees on the assembly line. Ned is examining how the work is completed and looking for unnatural body movements by the workers. What is Ned actually studying?

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Correct Answer: B

Answer option B is correct.

Ned is studying the ergonomics of the assembly line to gain insight into the injuries, work, and possible mitigation of the unnatural movements.

Answer option C is incorrect. While Ned does want to comply with OSHA, the best answer is ergonomics.

Answer option A is incorrect. This may seem like job shadowing, but Ned isn't looking to learn the process of how to do the work, as is the case in job shadowing, but he's learning about the process of the work as it may relate to repetitive stress injuries and cumulative trauma injuries.

Answer option D is incorrect. Mitigation is the risk response to reduce or lower the probability of the risk event. Ned haven't made any recommendations yet for the risk events.


Chapter: Risk Management

Objective: Risk Assessment

Question No. 5

Part of organizational development is a commitment to quality. What quality control tool is also known as a fishbone diagram?

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Correct Answer: C

nswer option C is correct.

An Ishikawa chart is also known as a fishbone diagram or a cause-and-effect chart.

The Ishikawa diagram (or fishbone diagram or also cause-and-effect diagram) is a diagram that shows the causes of a certain event. A common use of the Ishikawa diagram is to identify potential factors causing an overall effect. It helps identify causal factors and root causes.

Answer option B is incorrect. A histogram is simply a bar chart and isn't ordered from largest to smallest.

Answer option D is incorrect. A Pareto chart is a special histogram in that it shows categories of failures from the largest failure to the smallest failure.

Answer option A is incorrect. A control chart shows trend analysis by tracking the results of measurements over time.

'Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.'

Chapter: Human Resource Development

Objective: Organization Development