Question No. 1

A customer has purchased an HP Color LaserJet Enterprise printer and wants to ensure its investment over the long term. Why should this customer buy only Original HP cartridges?

ANon-HP cartridges (ail prematurely 70% of the time.

BUse of non-HP color ink cartridges voids the warranty of HP Color LaserJet Enterprise printers.

CService technicians are likely to make three times more service calls when non-HP cartridges are used in HP Color LaserJet Enterprise printers.

DLow-quality non-HP cartridges require user intervention, which can lead to printer damage caused by inexperienced users.

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Correct Answer: D

Question No. 2

A customer with a limited budget is considering buying non-HP toner cartridges to save money. What can you tell this customer about how Original HP supplies can reduce total cost of ownership (TCO)?

AFamiliar and intuitive ordering and replacement procedures minimize maintenance time for lower TCO.

BBecause Original HP cartridges are made with recycled plastics, empty cartridges can be returned to HP at no charge.

COriginal HP supplies meet eco-label criteria, lowering TCO.

DPossible printer damage caused by a non-HP cartridge is an expense that contributes to greater TCO.

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Correct Answer: B

Question No. 3

What are three technology Innovations of HP Jetlntelligence? (Select three.)

Ainstant ink

BPage Maximlzer

CColorLok

DAuto-Seal Removal

EPigment-based Ink

FPrint Gauge

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Correct Answer: C, E, F

Question No. 4

How do HP Customer Delivery Inspections (CDIs) protect enterprise and public-sector customers?

Aby assessing public tenders and related bids tor suspicious supplier names used in the bill of materials

Bby holding free seminars to educate customers about the counterfeiting dangers and ways to detect counterfeit products

Cby examining suspicious large or mid-sized purchases for counterfeit and illicit products

Dby certifying distribution vendors that have installed security measures at their warehouses and on their delivery vehicles

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Correct Answer: A

Question No. 5

Which program offers free and convenient return and recycling options for empty HP and Samsung cartridges?

AManaged Print Specialist Premier

BHP Planet Partners

CClosed-Loop Recycling

DEarth9ll Recycling

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Correct Answer: C

Free HP HP2-I14 Exam Actual Questions

The questions for HP2-I14 were last updated On Nov 22, 2024