Question No. 1

A customer with a limited budget is considering buying non-HP toner cartridges to save money. What can you tell this customer about how Original HP supplies can reduce total cost of ownership (TCO)?

AFamiliar and intuitive ordering and replacement procedures minimize maintenance time for lower TCO.

BBecause Original HP cartridges are made with recycled plastics, empty cartridges can be returned to HP at no charge.

COriginal HP supplies meet eco-label criteria, lowering TCO.

DPossible printer damage caused by a non-HP cartridge is an expense that contributes to greater TCO.

Show Answer

Correct Answer: B

Question No. 2

A customer tells you that they want to use re manufactured Ink cartridges in order to save money while protecting the environment. How should you respond to this customer?

ARemanufactured ink cartridges cost more in total cost of ownership (TCO) because their warranties cover fewer years.

BRemanufactured ink cartridges can only be reused a few times before the recycled plastics break down.

CAlmost 90% of remanufactured cartridges end up in a landfill.

DEvery remanufactured ink cartridge uses three times more water than an Original HP ink cartridge requires during the manufacturing process.

Show Answer

Correct Answer: A

Question No. 3

Why is using remanufactured toner cartridges bad for business? (Select two.)

AUsing non-HP toner cartridges instead of Original HP cartridges is more likely to require a service call.

BRemanufactured toner cartridges generate more heat than Original HP cartridges.

CCompared to Original HP cartridges, remanufactured toner cartridges use a greater volume of ink.

DRemanufactured toner cartridges consume more energy faster compared with Original HP cartridges.

ECompared to Original HP cartridges, remanufactured toner cartridges have a larger carbon footprint.

Show Answer

Correct Answer: B, C

Question No. 4

How do Original HP PageWlde cartridges eliminate the problem of halt-printed pages?

AAdvanced technology intelligently predicts future print Jobs by averaging information from all previous print Jobs.

BProprietary sensors in the printhead detect air flow at the end of each page, triggering a message to install a new cartridge and continue printing.

CInk sensor technology manages efficient toner use and cartridge performance to maximize pigment life.

DSophisticated algorithms determine remaining ink quantity and send jobs to another printer with more ink.

Show Answer

Correct Answer: C

Question No. 5

A customer has purchased an HP Color LaserJet Enterprise printer and wants to ensure its investment over the long term. Why should this customer buy only Original HP cartridges?

ANon-HP cartridges (ail prematurely 70% of the time.

BUse of non-HP color ink cartridges voids the warranty of HP Color LaserJet Enterprise printers.

CService technicians are likely to make three times more service calls when non-HP cartridges are used in HP Color LaserJet Enterprise printers.

DLow-quality non-HP cartridges require user intervention, which can lead to printer damage caused by inexperienced users.

Show Answer

Correct Answer: D

Free HP HP2-I14 Exam Actual Questions

The questions for HP2-I14 were last updated On Nov 7, 2024