Question No. 1

A customer has been buying non-HP supplies because they believe they are more affordable. Which hidden costs of non-HP supplies should this customer be aware of?

AInability to refill non-HP cartridges

Bcompatibility Issues with standard papers

Cink colors that fade over time

Dwasted ink and printer downtime

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Correct Answer: B

Question No. 2

According to the Spencer Labs Color Cartridge Reliability Comparison Study, how do Original HP cartridges compare to non-HP cartridges?

AOriginal HP cartridges are more dependable and produce significantly higher print quality and color fidelity.

BOriginal HP cartridges are more secure as a result of better packaging and supply chain control.

COriginal HP cartridges are easier to install and recycle.

DOriginal HP cartridges yield faster printing speeds with no wasted pages.

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Correct Answer: D

Question No. 3

An advertising customer with offices worldwide has asked you how Original HP inks compare to the competition. How should you respond?

AOn average, ink cartridges from the competition produce a similar amount of pages. The ink quality of Original HP ink, however, has been shown to be superior to the competition.

BInformation regarding international competitors* ink quality and page output is difficult to gather, but on average. Original HP inks outperform the competition.

CThe quality of inks and ink cartridges from the competition is similar to that of remanufactured and refilled cartridges worldwide.

DAccording to analyses done by Spencer Labs and Buyers Labs, Original HP ink cartridges on average produce more pages and waste fewer pages than the competition. Actual numbers vary by region.

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Correct Answer: A

Question No. 4

How do Original HP PageWlde cartridges eliminate the problem of halt-printed pages?

AAdvanced technology intelligently predicts future print Jobs by averaging information from all previous print Jobs.

BProprietary sensors in the printhead detect air flow at the end of each page, triggering a message to install a new cartridge and continue printing.

CInk sensor technology manages efficient toner use and cartridge performance to maximize pigment life.

DSophisticated algorithms determine remaining ink quantity and send jobs to another printer with more ink.

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Correct Answer: C

Question No. 5

How can the use or non-HP cartridges be harmful to printers? (Select two.)

ANon-HP cartridges cause more wear on a printer's moving parts than Original HP cartridges.

BUsing non-HP cartridges can shorten the life of the printer.

CUsing non-HP cartridges generates excess heat that can damage printer parts.

DNon-HP cartridges coat the paper with a sealant that can damage the printer rollers.

EPrinters that have non-HP cartridges installed need to be cleaned twice as often as printers using Original HP cartridges.

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Correct Answer: C, E

Free HP HP2-I14 Exam Actual Questions

The questions for HP2-I14 were last updated On Jan 14, 2025