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Your organization is expected to start using Google Workspace Enterprise Standard in several countries. During the planning phase, the change management leadership team mandates that meeting rooms near each participant's office location should be suggested when someone creates a Google Calendar event, to simplify the user experience and avoid booking rooms when people would not be able to move easily. What should you do?
Navigate to Google Admin Console: Go to admin.google.com and sign in with your admin account.
Access Buildings and Resources: In the Admin console, go to Menu > Directory > Buildings and resources.
Create Buildings and Rooms: Create buildings and define floors and sections within these buildings. Each building should represent an office location.
Set Users' Work Locations: Assign building ID, floor name, and floor section to users. This can be done manually for each user or in bulk using a CSV file upload.
Configure Calendar Settings: Ensure that the Google Calendar settings are configured to suggest nearby meeting rooms based on users' work locations.
This setup allows Google Calendar to suggest meeting rooms near the users' defined work locations, improving the user experience and avoiding the booking of inconvenient rooms.
Reference
Manage buildings, features & resources
Set up work locations
A user is reporting that after they sign in to Gmail, their labels are not loading and buttons are not responsive. What action should you take to troubleshoot this issue with the user?
Testing on Different Device or Incognito Window:
This helps determine if the issue is related to the user's current device, browser, or cached data.
Incognito mode runs a clean session without extensions or cached data, which can help identify if browser settings or cache are causing the issue.
Steps to Test:
Ask the user to sign in to Gmail on a different device (e.g., another computer or mobile phone).
Alternatively, instruct the user to open a new incognito or private browsing window in their browser and sign in to Gmail.
Observe if the problem persists in these different environments.
Reference
Google Workspace Admin Help: Troubleshoot Gmail Issues
Your organization has enabled spoofing protection against unauthenticated domains. You are receiving complaints that email from multiple partners is not being received. While investigating this issue, you find that emails are all being sent to quarantine due to the configured safety setting. What should be the next step to allow uses to review these emails and reduce the internal complaints while keeping your environment secure?
Access Admin Console: Log into your Google Workspace Admin Console.
Navigate to Security Settings: Go to Security > Gmail > Safety.
Modify Spoofing Protection: Locate the spoofing protection settings.
Change Delivery Method: Change the setting from quarantining emails to delivering them to inboxes with a custom warning. This way, users can review the emails and determine if they are legitimate while still being alerted to potential issues.
Save Settings: Save the changes to apply the new delivery method.
Reference
Google Support: Protect against spoofing & identity deception
Samantha, an employee from your engineering department, has submitted a help desk ticket. She is unable to share a Google Doc file with Jason, her coworker in the marketing department. However, Samantha is able to share the same file with her colleagues in the engineering department. You must troubleshoot the issue. What should you do?
Your company has acquired a new company in Japan and wants to add all employees of the acquisition to your existing Google Workspace domain. The new company will retain its original domain for email addresses and, due to the very sensitive nature of its work, the new employees should not be visible in the global directory. However, they should be visible within each company's separate directory. What should you do to meet these requirements?
Organizational Units (OUs):
Create separate OUs for each company under the root OU.
This allows for customized settings and policies per company.
Visibility Settings:
Customize the directory visibility settings to ensure each company's users are only visible within their own directory.
Navigate to Directory Settings in the Admin console.
Set up visibility rules to apply to the specific OUs:
Go to Directory > Directory settings.
Click Visibility settings.
Select the OU for each company and customize the visibility settings accordingly.
Reference
Google Workspace Admin Help: Manage Directory Visibility
Google Workspace Admin Help: Set Up an Organizational Unit
