Free Genesys GCX-ARC Exam Actual Questions

The questions for GCX-ARC were last updated On Jan 19, 2025

Question No. 1

Which of the following are valid response actions under Call Analysis Responses for Outbound Dialing? (Choose three.)

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Correct Answer: A, B, F

Question No. 2

Arrange the listed schedule groups based on call flow priority.

1. Closed

2. Emergency

3. Open

4. Holiday

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Correct Answer: C

Question No. 3

What is the correct term for the setting that determines how long a caller can pause between entering digits in the IVR?

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Correct Answer: B

Question No. 4

Which function returns a new instance of DateTime initialized with the specified values?

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Correct Answer: D

Question No. 5

To route an incoming call based on the current time, _____ is the best method.

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Correct Answer: C