Question No. 1

Your company has just acquired a new building, and you have been asked to add a new location in Genesys Cloud. What are the prerequisites to check before you add the new location? (Choose two.)

AYou must know what groups to create for the new location.

BYou must have images of all the users located at the new location.

CYou must collect general information that you want displayed for each location, such as: building address, number of floors, location contact information, location images, and floor plan images.

DYou must have the basic profile data for the users at the new location.

EYou must have Admin rights for Genesys Cloud

Show Answer

Correct Answer: C, E

Question No. 2

Where do you configure the Auto Invite setting to send email invites automatically when users are added?

AAdmin > Account Settings > Organization Settings

BAdmin > Account Settings > Organization

CAdmin > Account Settings > Organization Settings > Settings

Show Answer

Correct Answer: C

Question No. 3

What role is needed for a user who is responsible for the deployment and installation of the Genesys Cloud organization?

ASupervisor

Badmin

Cemployee

DUser

Show Answer

Correct Answer: B

Question No. 4

Which statements are true regarding the role of Designated Contacts? (Choose three.)

ADesignated Contacts provide the first level of support for their organization.

BDesignated Contacts must report any issues to support immediately and let support determine where the issue lies.

CDesignated Contacts must troubleshoot an issue to the point that they determine that the problem does not lie within their responsibility.

DDesignated Contacts are the only people within an organization with access to the Resource Center.

EDesignated Contacts are the only people within the organization who may contact and work with support.

Show Answer

Correct Answer: A, C, E

Question No. 5

Where should the WAN interface of the Edge appliance connect?

AA network segment that is not accessible to the public Internet.

BA network segment that has access to your internal LAN.

CA network segment connected directly to Customer Care.

DA network segment that has outbound access to the public Internet.

Show Answer

Correct Answer: D

%20interface%20deployment,to%20configure%20a%20static%20route.

Free Genesys GCP-GC-IMP Exam Actual Questions

The questions for GCP-GC-IMP were last updated On Nov 5, 2024