Free Genesys GCP-GC-ADM Exam Actual Questions

The questions for GCP-GC-ADM were last updated On Apr 23, 2025

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Question No. 1

Which definition matches the After Call Work option Mandatory, Time-boxed?

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Question No. 2

Which option provides the ability for an email interaction to be interrupted by voice?

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Correct Answer: A

Question No. 3

A system that routes interactions based on an algorithm which determines the best available agent for an interaction

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Correct Answer: B

Question No. 4

Select all the roles that are automatically assigned by default to the user who sets up the organization. (Choose two.)

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Question No. 5

What is the recommended way to create a .csv file?

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