True or False: Team contracts were popular ten years ago, but they should no longer be used.
True or False: Phrases like "uh-huh," "OK," yes," or "Go on" are invitations for someone else keep talking.
True or False: If a team succumbs to internal conflict, the real problem may not be the same as the given problem.
True or False: If the boss asks me how I can reach the benchmarks she has established, she is encouraging me as a self-leader.
