A Micro Process Map may map a process showing the entire activities of a department and can likely be broken into many Macro Process Maps showing numerous processes that comprise the activities of the department.
A tool we use to identify possible failures (defects) in our process and the impact they may have is the _________________.
The formula Y = f(Xn) is a method of expressing the concept that the output of a process is a function of all the __________________?
When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between ''what is'' and __________________.
As a Belt created a Process Map he realized there were multiple departments involved in this process so he added a feature to the map called ______________.
