A process model has been produced which includes diamond-shaped symbols. What does this diamond-shaped symbol represent in the model?
An analyst has asked a user to describe each step in a task as they perform it. Which of the following investigation techniques is the analyst using?
An airline wishes to assess the punctuality of its flights. What type of business activity would do this?
The term CATWOE provides a framework for defining and analysing business perspectives. In a project, which letter of CATWOE should be first understood by the business analyst?
A software house is developing a software package specifically for hotel management. A business analyst
has been employed because of her familiarity with the hotel industry. Which of the following competencies has she been employed to bring to the project?
