Free Cisco 820-605 Exam Actual Questions

The questions for 820-605 were last updated On Mar 3, 2025

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Question No. 1

What is the order of the key elements of process improvement for Customer Success?

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Correct Answer: B

Question No. 2

A Customer Success Manager was assigned a strategic new account. Which action prepares them for the customer introduction meeting?

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Correct Answer: C

Question No. 3

Which element evaluates a customer outcome?

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Correct Answer: A

Question No. 4

What are two barriers to adoption within an organization? (Choose two.)

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Correct Answer: C, E

Question No. 5

Which statement describes an end user adoption barrier?

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Correct Answer: D