Free Cisco 820-605 Exam Actual Questions

The questions for 820-605 were last updated On Apr 24, 2025

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Question No. 1

Which sources should be used to uncover customer barriers?

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Correct Answer: C

Question No. 2

A customer wants to deploy new technology. The Customer Success Manager is concerned the customer is not ready to adopt the solution. Which steps with the Project and Operations teams ensure a successful adoption?

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Correct Answer: A

Question No. 3

Which role within a Customer Success organization acts as a single contact point for a customer across multiple technologies?

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Correct Answer: B

Question No. 4

Which activity should happen after successful customer value realization?

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Correct Answer: B

Question No. 5

Which type of KPI is of the most interest to Customer Success?

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Correct Answer: A