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What is the Webex Calling product availability SLO?
Webex Calling offers a Service Level Objective (SLO) for product availability of 99.99%. This SLO represents the uptime percentage that Cisco commits to maintaining for the Webex Calling service, ensuring high availability and reliability for users.
Cisco guarantees this high level of availability by utilizing a globally distributed infrastructure and redundancy across multiple data centers. This approach allows Webex Calling to maintain continuous operation even in the event of localized issues or outages, ensuring users experience minimal service disruption.
To achieve and maintain the 99.99% availability, Cisco employs several key strategies:
Redundant Architecture: The Webex Calling infrastructure is designed with multiple layers of redundancy, including network, server, and data center redundancies.
Continuous Monitoring: Cisco continuously monitors the Webex Calling environment for any signs of potential service degradation and responds quickly to mitigate issues.
Automated Failover: In the event of a failure, the system can automatically switch to backup resources without noticeable downtime to end users.
Regular Maintenance and Upgrades: Cisco regularly performs system maintenance and upgrades during scheduled windows to ensure the platform is running on the latest and most secure infrastructure without affecting service availability.
These measures align with Cisco's commitment to provide a reliable cloud calling solution, making Webex Calling a robust choice for organizations needing consistent, high-availability communication services.
What is the minimum commitment for an Active User Meeting subscription?
The minimum commitment for an Active User Meeting subscription is 40 users or 25% of the company's knowledge workers, whichever is greater. This subscription model allows organizations to pay based on the number of active users, making it cost-effective for companies with varying usage patterns.
Cisco Reference
The subscription terms and minimum requirements for Active User Meeting plans are outlined in Cisco's Flex Plan documentation.
What are two features of Cisco video room systems? (Choose two.)
Cisco video room systems, such as the Cisco Webex Room Kit series, offer several advanced features designed to enhance the video conferencing experience. Two of these key features are:
Intelligent View: This feature allows the system to automatically adjust the camera view to focus on active participants in the room. It uses AI-driven technology to create an optimal framing of the meeting participants, ensuring that everyone in the room is visible and appropriately framed on screen.
Speaker Tracking: This feature enables the system to automatically detect and focus on the person currently speaking. The camera intelligently tracks the speaker's location in the room and adjusts the view accordingly, enhancing the natural flow of conversation during video meetings.
These features contribute to a more immersive and engaging meeting experience, ensuring that remote participants can clearly see and follow the discussion.
Which Flex subscription is based on the number of named users regardless of usage?
The NU (Named User) subscription in Cisco's Flex Plan is based on the number of named users regardless of their usage. In this model, each user is given a license to use the Webex services, and the cost is fixed per user, making it ideal for organizations that have predictable usage patterns. This allows organizations to provide access to all users under a simple, per-user licensing model without considering actual service usage.
Cisco Reference
Details on the NU subscription model can be found in Cisco's Flex Plan documentation, which outlines how the named user licensing works and its benefits for predictable costs and user management.
How long can a Team Space persist?
A Team Space in Webex persists until it is closed by the administrator. Webex Teams allows for continuous and indefinite storage of team spaces and their associated content, such as messages, files, and whiteboards, for as long as needed. The retention policy can be customized by each customer, but in general, a Team Space will remain active and available until an administrator decides to delete or close it.
