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What are two methods to connect a Customer Site to the PSTN for a Webex Calling Partner? (Choose two.)
For connecting a Customer Site to the PSTN (Public Switched Telephone Network) in the context of Webex Calling, a Webex Calling Partner can utilize the following two methods:
Using a Local Gateway connected to the PSTN: This method involves deploying a local gateway at the customer's premises that interfaces with the existing PSTN. This gateway acts as a bridge between the customer's on-premises telephony infrastructure and the Webex Calling service, enabling seamless integration and connectivity to the PSTN.
Using a Cloud-Connected PSTN provider: This method involves connecting the customer site directly to a PSTN provider that is cloud-connected. This eliminates the need for on-premises equipment and simplifies the deployment by using a service provider that is integrated with Webex Calling, offering PSTN services directly from the cloud.
These methods ensure flexibility and scalability in how customers connect to the PSTN, based on their specific infrastructure and operational needs.
What is a requirement of Webex Teams message encryption?
Webex Teams (now Webex App) uses end-to-end encryption to secure messages and content shared in spaces. AES-256-GCM (Advanced Encryption Standard with 256-bit keys in Galois/Counter Mode) is the encryption cipher used by Webex Teams to ensure data confidentiality and integrity. This is a strong encryption standard widely adopted for secure communication in enterprise environments.
Cisco Reference
Cisco's security documentation outlines the use of AES-256-GCM for encrypting Webex Teams messages.
What is the Webex Calling product availability SLO?
Webex Calling offers a Service Level Objective (SLO) for product availability of 99.99%. This SLO represents the uptime percentage that Cisco commits to maintaining for the Webex Calling service, ensuring high availability and reliability for users.
Cisco guarantees this high level of availability by utilizing a globally distributed infrastructure and redundancy across multiple data centers. This approach allows Webex Calling to maintain continuous operation even in the event of localized issues or outages, ensuring users experience minimal service disruption.
To achieve and maintain the 99.99% availability, Cisco employs several key strategies:
Redundant Architecture: The Webex Calling infrastructure is designed with multiple layers of redundancy, including network, server, and data center redundancies.
Continuous Monitoring: Cisco continuously monitors the Webex Calling environment for any signs of potential service degradation and responds quickly to mitigate issues.
Automated Failover: In the event of a failure, the system can automatically switch to backup resources without noticeable downtime to end users.
Regular Maintenance and Upgrades: Cisco regularly performs system maintenance and upgrades during scheduled windows to ensure the platform is running on the latest and most secure infrastructure without affecting service availability.
These measures align with Cisco's commitment to provide a reliable cloud calling solution, making Webex Calling a robust choice for organizations needing consistent, high-availability communication services.
What does a bot act like within Webex?
Within Webex, a bot acts like a Webex Teams user. Bots are automated accounts that can participate in Webex spaces and interact with other users by sending and receiving messages. They can perform various automated tasks, respond to user inputs, and integrate with external services to provide functionalities like notifications, reminders, and data retrieval. Bots are designed to behave like regular users, which makes it easy to interact with them through normal chat interfaces.
Cisco Reference
You can refer to the developer documentation for Cisco Webex which provides a detailed overview of how bots function, including their creation and interaction in Webex Teams.
What is sold with the Cisco Collaboration Flex Plan?
The Cisco Collaboration Flex Plan is a subscription-based model that offers flexibility in purchasing various Cisco collaboration services. Under this plan, customers can choose to buy Meetings, Calling, and Contact Center solutions along with Teams capabilities. This comprehensive package allows organizations to access multiple collaboration tools under a single subscription, making it easier to manage and scale services based on business needs. The Flex Plan is designed to provide unified communication and collaboration services, promoting seamless integration across meetings, voice calling, and customer engagement solutions.
