Free Cisco 500-443 Exam Actual Questions

The questions for 500-443 were last updated On Jan 19, 2025

Question No. 1

What are two ways the Call Studio Application is built or executed? (Choose two.)

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Correct Answer: A, D

A) VXML Server and Virtual Voice Browser execute the VXML application to provide service to the caller.This is the core function of how Call Studio applications work. VXML (VoiceXML) defines the interaction, and the VXML Server, along with the Virtual Voice Browser, executes that code to interact with the caller.

D) The project is built using Call Studio.Call Studio is the development environment specifically designed to create and manage these VXML applications


Question No. 2

ABC customer implemented Post Call Survey (PCS) for all Customer calls. However, the PCS flow did not engage for any of the calls. The CVP logs did not show any pieces of evidence that PCS requests had been made for the Caller. What is the first thing that should be verified as part of troubleshooting in this scenario?

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Correct Answer: A

Question No. 3

What are two ways to access UCCE/PCCE Servers? (Choose two.)

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Correct Answer: D, E

Question No. 4

What is the purpose of the SMTP setting in the CUIC administrator web page?

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Correct Answer: C

The purpose of the SMTP setting in the CUIC administrator web page is to only configure the email server used to email scheduled reports, as it specifies the host name, port number, user name, password, and sender address of the SMTP server. Reference = [Cisco Unified Intelligence Center User Guide Release 12.5(1)], page 10


Question No. 5

How is Mobile Agent implemented?

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Correct Answer: C