Free Cisco 500-420 Exam Actual Questions

The questions for 500-420 were last updated On Mar 25, 2025

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Question No. 1

A Performance Analyst is experiencing difficulty with the transaction response time on a node. The Performance Analyst attempts to create a health rule monitoring the business transactions' performance on that node. Which set of data should the Performance Analyst select when creating the health rule?

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Correct Answer: D

When a Performance Analyst is faced with issues related to transaction response times on a specific node, focusing on the 'Transaction performance' data is most relevant. This is because transaction performance metrics provide direct insights into the business transactions' speed, response times, and execution times, which are critical for identifying and troubleshooting performance issues. By selecting 'Transaction performance' when creating a health rule, the analyst can monitor specific metrics such as average response time, slow transaction count, and very slow transaction count, which are directly related to the performance of business transactions on the node in question.


AppDynamics documentation on Health Rules: This section explains how to create and configure health rules to monitor application performance metrics, including transaction performance.

AppDynamics documentation on Business Transactions: Provides details on how AppDynamics identifies and monitors business transactions, which are key to understanding application performance.

Question No. 2

The performance impact on the_______would lead a Performance Analyst to limit the duration and frequency of automatic diagnostic sessions.

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Correct Answer: A

The primary concern for a Performance Analyst when considering the impact of automatic diagnostic sessions is the application itself. Intensive diagnostic sessions can be resource-heavy, potentially affecting the application's performance. Therefore, it is often necessary to limit the duration and frequency of these sessions to ensure they do not negatively impact the application's end-user experience.


AppDynamics documentation on Diagnostic Sessions: https://docs.appdynamics.com/latest/en/troubleshoot/diagnostic-sessions

Question No. 3

Which two methods are used to plot Host CPU and GC Time Spent in a single view? (Choose two.)

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Correct Answer: B, D

To plot Host CPU and GC (Garbage Collection) Time Spent in a single view, the 'JMX tab under 'Tiers and Nodes'' and the 'Metrics Browser' are the appropriate methods. The JMX tab provides access to Java Management Extensions (JMX) metrics, including those related to GC time. The Metrics Browser allows for the customization and aggregation of various metrics, including Host CPU usage and GC metrics, enabling a combined view of these critical performance indicators.


AppDynamics documentation on Monitoring Tiers and Nodes: Discusses the JMX metrics available for Java applications, including garbage collection details.

AppDynamics documentation on the Metrics Browser: Describes how to use the Metrics Browser to view and analyze a wide range of performance metrics.

Question No. 4

Which item supplements business transaction and transaction analytics data with application data?

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Correct Answer: C

Data collectors in AppDynamics supplement business transaction and transaction analytics data with application data by capturing additional information during transaction execution. This can include method arguments, return values, and invocation context, which enriches the transaction data with more detailed application-level insights. This capability is crucial for in-depth performance analysis and troubleshooting, providing a more comprehensive view of application behavior.


AppDynamics documentation on Data Collectors: Explains how to configure data collectors to capture and display detailed application data within business transactions.

Question No. 5

A Performance Analyst needs to send a summary report of specific events every two hours. Which feature can enable this automated report summary?

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Correct Answer: C

To send a summary report of specific events every two hours, a Performance Analyst can use the 'Email Digests' feature in AppDynamics. This feature allows for the automated aggregation and delivery of pertinent event information at predefined intervals, ensuring stakeholders remain informed about the application's performance and significant events without the need for constant manual monitoring.


AppDynamics documentation on Alerting and Notifications: Details the configuration of email notifications and digests for events and alerts, including scheduling and content customization options.

AppDynamics documentation on Reports: Provides information on various reporting features, including the setup of automated email digests.