The Cisco Unified Real-Time Monitoring Tool enables you to perform which three actions? (Choose three.)
Which tab on the Cisco Finesse agent desktop hosts the gadget for agents to accept or initiate a call?
What is the maximum round-trip time between Cisco Unified Contact Center Express servers in a WAN deployment?
During runtime, when a valid SQL query in a DB Read step returns 0 rows, which branch of the step is executed?
Which two Cisco Unified CCX steps invoke another Unified CCX application script? (Choose two.)
